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Capitol Kia


755 Capitol Expressway Auto Mall, San Jose, CA 95136 (map)
Today 10:00 AM - 8:00 PM
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Yes (2) No (2)
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Dealership Sales Review

5 out of 5 starssales Rating
Me buy a Kia?
Written by whyhom on 02/19/2015
Me buy a Kia? Really? I am actually selling my 2010 Lexus RX350 with 21,000 miles to a friend so I can buy a 2015 Kia Soul. believe it or not, the Soul+ is more fun to drive, is really user friendly, gets better gas mileage and is less expensive to maintain and insure. Plus, it has a lot more personality than my Lexus. The resale value on my Lexus more than covered my loaded Kia, even with the great extended warranty (on top of the best warranty in the industry) and extras I wanted. The Soul is also top rated for safety and dependability by Car and Driver, Edmunds, and KBB. On top of all this, it is so darn cuuuute! So what could be better than getter a brand new fun car? Buying it from Capitol Kia. I know I sound like I have been paid to write this, but those who know me know that I tell it like I see it. I have had a LOT of experience buying cars. During the past two months alone, I researched and negotiated buying new cars for my husband and my sister. Buying a car from Capitol Kia was the easiest transaction I ever made. After doing my due diligence in researching the best price for the car I wanted via Costco, Kelly Blue Book, Edmunds.com and Truecar.com, I registered with those websites to get guaranteed quotes from local car dealerships. I was immediately contacted by Sophana Ou (aka Soap) Internet Sales Manager from Capitol Kia. He was friendly and accommodating and set up an appointment for me to come test drive the car I picked out from the offerings he sent. It was exactly the car I wanted with a great (guaranteed) discount. During the test drive, Soap explained all the features and guided me through the use of the electronics (a biggie to me since I love Navigation, Bluetooth, Infotainment System, etc). I had warned him ahead of time that I wanted to be completely comfortable with any car I chose and he assured me that we could take all the time I wanted to do that. He is a man of his word. Soap is patient, knowledgable, and low (no) pressure; a refreshing change from most car salespeople. After I determined that this was, indeed, the car I wanted, it was negotiation time. This is usually the stage that takes hours of confrontation and haggling. Not so with Capitol Kia. One of the other competing dealerships had the same car without wheel locks (an option I could do without) for a slightly better pice. Soap went to make sure he could match the price and returned with a message from his Sales Manager Frank Caggiano. Not only would they match the price, they would beat it, PLUS an additional $1250 rebate special that they could offer me through Kia Financing. This was on top of the $500 rebate and dealer discount that they had originally offered me. I was in heaven! Sign me up! The last stage was finalizing paperwork with the dreaded Finance Manager Joon Pak. I expected a spiel to be upsold on after sale products but Joon was very laid back about it and simply showed me what was available. Normally, I don't go for any extended warrantees or prepaid service packages, but the combination of extending my bumper to bumper warranty to 10 years/100,000 miles (and it's transferrable!), prepaid service, and paint/ding/key remote replacement protection all bundled in a discounted package was irresistible. It just made sense to me, especially with the great price that i received. All in all, the whole transaction took about 3 hours and I was out the door with my brand new car before 4pm. I really recommend the team at Capitol Kia to anyone who wants a great deal with low pressure. If you do your homework, like I did, you will save a lot of time and money.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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