San Francisco Toyota
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Dealership Service Review
service Rating
Excellent Customer Service
Written byon 04/23/2015
I am extremely impressed with the quality of customer service I received at this dealership.
I was visiting SF and reached out to SF Toyota to inquire about renting a car during my visit.
I was blown away by their availability to help me, accessibility to the person helping me when I had questions, and the care they all portrayed to make sure my stay was perfect.
I liked actually talking to real people on the phone!
My plans fell through for renting the car, however what sticks in my mind is the extra mile service that seemed easy and natural to this dealership.
I wish I lived there I would definitely buy my next care from this place.
Special thanks to Jon M Buck and Frank Celaya.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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sftoyota on 04/25/2016
Dealer Response
Thank you for the five-star review. This is the customer-centered, personal service we strive for at San Francisco Toyota, and it is great to hear that Jon and I exceeded your expectations.
Sincerely,
Frank Celaya
Customer Relations Manager
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