Niello Audi
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Dealership Service Review
service Rating
Niello Audi Service, Sacramento, CA
Written byon 11/30/2011
I was in for the license plates and a preliminary check of fluids.
My first visit to the service department after purchasing the car went very well.
I was early as I live about an hour away and it was rush hour.
They got the car in quickly and got it finished in the quoted time.
And they washed it, too!
The waiting area is modern, clean, almost elegant for the given space.
My service representative was super kind and out-going, more like a hostess than a coordinator.
The whole visit was efficient and pleasing.
If it weren't so far away I'd go there just to hang out!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes