Future Ford of Sacramento

I am always impressed with the friendly staff. I have been having an issue with my defrost button not going on for a few months now. I brought it in and made an appointment. A few minutes later, JR from the service Department came over to the Quicklane where I was having my oil changed and told me if my rear sliding window is not all the way closed, the defrost might not work. Sure enough, when my truck was done, I made sure the rear slider was tightly shut and my defrost button went on. This not only saved me from bringing my truck back the next day, my truck is out of warranty so it saved me a few hundred dollars. Thank you Future Ford.