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Selman Chevrolet


1800 E Chapman Ave, Orange, CA 92867 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
DO NOT GO! WORST WORK AND MANAGEMENT EVER!
Written by laymanj on 05/10/2012
I bought a new 2011 Camaro 2SS from Selman. It had major and minor scratches all over the car. Walter, the General Sales Manager, took responsibility and said the paint would be fixed. I dropped it off April 1st and I did not see it again until they dropped it off to me April 30th. They had it for 30 days because they kept on telling me that there had been mistakes so they had to do it over. When they finally dropped it off to me, the paint was worse than what it was when I gave it to them. It had clear coat drip, paint scraped off the edge of the hood, no clear coat around the antenna from where they taped it off and a huge 2 foot long scratch down the rear bumper. Those are the major issues, there are a lot of "fish eyes" and specs in the paint. I had the new problems verified by a professional detailer and by the body shop at Bunnin GMC in Oxnard. I had Bunnin call Walter at Selman to let him know all the mistakes and extra damage they had done. Walter said too bad, that he wants nothing to do with the car and I have to pay for the repairs somewhere else on my own. I can't believe any company would do this, especially a major dealership. NOBODY SHOULD EVER GO TO THIS DEALERSHIP, ESPECIALLY THE BODY SHOP!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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