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Selman Chevrolet


1800 E Chapman Ave, Orange, CA 92867 (map)
Today 9:00 AM - 7:00 PM
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Dealership Service Review

2 out of 5 starsservice Rating
Received awful service
Written by fast70camaro on 08/07/2010
Took my car in for the following: Hydraulic Clutch issues Check engine light Bad Fuel Sending Unit. Pretty sure they didn't look at my clutch issue, because they immediately said that I was missing a pressure plate and that I would need a new one with a clutch. First of all, you can't drive with a pressure plate, and second my pressure plate and clutch is only 3 months old. I told them that my hydraulic clutch just need bleeding. Anyways, it would cost me $1200 for labor/parts for the new stuff...so i turned them down. Engine light said I had low voltage...so I replaced the battery myself. Hopefully, that was the real issue...will find out in 60 miles for the computer to reset completely. I knew the fuel sending unit was bad, because even with a full tank, sometimes it would read empty or 1/4 or 1/2 full. They agreed and replaced it. After picking up the car, my car died 2-blocks away from the dealership, come to find out that there's no gas in the car (basically it was worst that running on fumes). Mind you, i took it in with full tank, because I wanted to show them that it is full and it was reading empty. Called the service guy for help and he stated, that we always put in what was taken out, apparently i drove it in there with no gas. So he put me on hold and next thing you know I was disconnected. Called their hotline again and was directed to their service manager, which suprisingly didn't picked up. Left him a voice mail about my disappointment and told him that it wasn't right and that I know my complain will probably not even be considered. This was my first and last visit to Selman Chevrolet, Orange, CA....will be going back to my original dealer (which is farther) in Cerritos, CA At this point, I don't want to spend anymore time and energy with this, because I am very disappointed with their service, I think they should have gone through the extra mile. I think the reason they don't go the extra mile is because my car is 10 years old (it's a 2000 Z28 Camaro).
  • Recommend this dealer? No

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