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Subaru of Ontario

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Customer Reviews of Subaru of Ontario

5.0
Overall Rating
5 out of 5 stars(61)
Recommend: Yes (11) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

2023 Subaru SOLTERRA

by Cesar Flores on 10/31/2023

Great experience made possible by courteous and professional staff. Brett was great and highly recommend Subaru of Ontario.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
61 Reviews
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5 out of 5 starsservice Rating

Car service

by ArcelRuiz on 01/24/2024

They went above and beyond in repairing my car. I really appreciate the work they did

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Subaru Ontario Service

by Magpie21 on 11/07/2023

Very professional and timely with my service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2023 Subaru SOLTERRA

by Cesar Flores on 10/31/2023

Great experience made possible by courteous and professional staff. Brett was great and highly recommend Subaru of Ontario.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Periodic Servicing

by AlmaCruz on 09/28/2023

Very efficient, the waiting area was comfortable, coffee available, the staff was very helpful. It was a positive experience. Thank you very much. We love our Subaru.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Subaru Ascent onyx

by Sylviabrente on 08/16/2023

Warm, friendly, and fast.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

On Time & Friendly Service

by Marcia Felce on 08/14/2023

We dropped our car off for service & it was finished earlier than promised. All service employees were extremely polite & had our vehicle ready & waiting for us when we got there to pick it up. It’s always nice to go to a clean dealership & be greeted by nice customer service representatives at this location. As long as we live here, we will continue to use this location.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sales

by Rukhsana on 02/28/2023

Internet Sales Manager Amber is professional & excellent person. She was very help full getting us what we want. The Transaction was very smooth, and we are very happy with her.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by eszijj89 on 02/15/2023

My advisor Tyrany went above and beyond to ensure that my vehicle was taken care of

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great buying experience

by Nrobertson on 01/29/2023

Great experience with Subaru of Ontario. We went to this dealership not planning on purchasing a vehicle, we just wanted to compare with other vehicles we test drove. They had exactly what we needed and checked everything on our list and were still able to work with us on the price. The staff was very accommodating and did not pressure us whatsoever. A very pleasant buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fast & Friendly Service

by MLFelce on 08/29/2022

I brought my Subaru Ascent in for it’s first service appointment & I was very pleased with the way I was greeted from the start. They performed the work faster than the time quoted & I was able to get to my next appointment on time. I will definitely continue to use Ontario Subaru for all my service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Map update

by Maggie27 on 05/04/2022

Smooth

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Sirius upgrade and standard maintenance

by DonaldC on 01/06/2022

Everything went well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2019 Subaru Wrx

by LARacer77 on 02/28/2019

Very relaxed buying experience no pressure our salesman Frank Vega was extremely nice an knowledgeable I recamend anyone looking to buy a Subaru to see Frank.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Buying the Best

by brinkley on 02/25/2019

I purchased my second Subaru this last week. We now own two and before our purchases we shopped every dealership and made our comparisons. (Subaru is the clear winner and hands down the best of the best)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great sales and financing

by Subaruu on 01/24/2019

Even though I have a dismal 470 credit score and all other dealerships denied me, they still approve me of 9.5 apr and $1,200 down

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Outback Limited 2019 Purchase review

by Laurence Lee on 01/17/2019

David You has been awesome helping me to get my Outback. He's been very helpful and fast in the overall process in the dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Ontario Subaru

by 1stSubi on 01/15/2019

We had a wonderful experience at Ontario Subaru. Our sales representative was very patient with us and fought for the best deal. We didn’t feel pressured by him or his managers. I was at another dealership earlier in the day and left because we felt they were pushing us to purchase a car. They even sent in the middle man, aka shark. Lol. I had previously communicated with our sales rep, Albert via internet and we decided to pay him a visit. Upon arriving at Ontario Subaru, Albert greeted us and assisted with our purchase. He is a laid back sales rep who works hard to make sure you are comfortable with the final deal. Highly recommend Ontario Subaru.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by David munoz on 01/14/2019

They handle oil service with care and on time. Took me in before my appointment and I appreciate their customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Audrey H on 01/11/2019

Subaru of Ontario was the best. I was able to purchase my first car thanks to the help of Adrian! He was very helpful and accommodating. Overall, it was a great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Good service

by Tolentino on 12/26/2018

Service done quickly and well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

2016 Legacy 6th month check

by catherine on 12/20/2018

This was painless - my definition of great

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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