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Novato Chevrolet Sales Reviews

  • 7123 Redwood Blvd
  • Novato, CA 94945 (map)
  • Chat with Dealer
Sales Rating:

Lied to by General Manager (Mark I).

Written by pissedoff75 on 06/20/11 07:50:04 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a new vehicle from Navota in April and paid $500 to have it delivered to Orange County. Car showed up with grease stains,sent pictures to Mark I the General Manager,I was told to have it detailed and send him the bill and I would be reimbursed. I have sent a dozen emails and I get the old "checks in the mail". Have not received check yet and still waiting. It seems $150 is more important to him than a satisfied customer. I will let everyone I know in that area and down here what kind of customer service they have. Going back to FORD!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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