Novato Chevrolet

Bought a new vehicle from Navota in April and paid $500 to have it delivered to Orange County. Car showed up with grease stains,sent pictures to Mark I the General Manager,I was told to have it detailed and send him the bill and I would be reimbursed. I have sent a dozen emails and I get the old "checks in the mail". Have not received check yet and still waiting. It seems $150 is more important to him than a satisfied customer. I will let everyone I know in that area and down here what kind of customer service they have. Going back to FORD!