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Galpin Volkswagen


15421 Roscoe Blvd, North Hills, CA 91343 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Go to Galpin!
Written by JuliaLat34 on 08/28/2013
After weeks of test drives, copious research and getting quotes on a VW Golf, I somehow found Neil S. at Galpin VW. Within two minutes of interacting with Neil on the phone, I knew I would buy my car from him. I had spoken with a handful of shady dealers and handful of perfectly fine, honest ones, but Neil was the first person who combined honesty with patience and engaged in a real conversation with me. Put simply, he listened and, unlike other salespeople, did not rush me to make a decision. He was the only dealer who made me laugh when he reminded me that buying a new car should be fun. The buying experience itself couldn't have been easier. When I went in to pay for and pick up my new car, Neil had all the paperwork ready. No one tried to talk me into any crazy options or upsell me on anything--the exact opposite of what every site on the internet tells you to expect. JC, Neil's associate, was also professional, patient and articulate as he walked me through the car's features. If you are looking to buy a VW, save yourself the stress, and go straight to Neil at Galpin. You'll be glad you did.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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here2help on 08/31/2013
Dealer Response
Julia, thanks so much for your kind review. I'm glad to hear that your car-buying experience went well. I hope it was fun after all! I will gladly share your kind feedback with Neil and JC. I hope you enjoy your vehicle. Best wishes and welcome to the Galpin family!
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