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Fletcher Jones Motorcars


3300 Jamboree Rd, Newport Beach, CA 92660 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
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Yes (2) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Lightning Quick!
Written by britz13 on 12/16/2014
I wasn't in a hurry to buy a car, but my boyfriend was and I had mentioned that I might get a new car if he was going to get one (depending on the price). I wasn't in love with the Jetta I currently had, as it was a quick buy (four years ago) to get out of a very expensive lease I had stuck myself in at a very bad time in my life. My boyfriend decided on the GLA and I loved the CLA, so Michael (FJ delivery specialist) spoke with Paul (FJ Salesman) and worked out a deal for us. I have to say I was dreading going over to the dealership to sign papers because the last time I had done that it literally took 12 hours on Christmas Eve. It took FIVE minutes (yes, that's correct FIVE) for both my boyfriend and I to sign paperwork and leave in our brand new (very beautiful) cars. I have never been more impressed with service than I was Sunday night. And yet again, here is another example of a "you get what you pay for" circumstance. I am hoping to talk my mother into buying one next because the service is unbeatable and it was nice to see so many people just as excited for us as we were for ourselves in our new cars. Michael and Paul are extremely helpful and clearly love cars more than anyone I know (other than my boyfriend). If it weren't for them, this deal wouldn't have happened. Christmas bonus, eh? Thanks FJ family, you're amaaaaaazing!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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heather_fj on 01/14/2015
Dealer Response
Thank you so much for sharing your feedback. I'm so happy to hear that Michael and Paul took excellent care of you during your visit! If you have any questions or need additional assistance of any kind, please don't hesitate to contact us. - Heather Lewis, Client Care Manager
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