Skip to main content

Winn Volkswagen


39695 Balentine Dr, Newark, CA 94560 (map)
Today 10:00 AM - 7:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
See the TDI guy (Clay B.)
Written by subynuts on 02/24/2012
updated 07/13/2025

Hello Mr. Gibson, I recently came into Winn VW to turn in my leased Jetta as my 3 year term was coming to an end. I have been a VW customer for a long time. I bought from your VW dealership when it was Bob Lewis and when it was at a different location onFremont Blvd. years and years ago. I have lots of fine VW memories and have always enjoyed driving Volkswagens. John Phelan has been my go-to repair department guy for years and he is a huge reason I continue to come back. All that said, I wasn’t really looking forward to the ‘sales’ transaction but knew I needed to go through it in order to update my car. My husband hates the experience so much I decided to go it alone this time. His stress stressed me out! We even talked about going down to a one-car family now that our kids are grown and out of the house. However, when I met up with Clay that day everything changed. He was so friendly, polite, professional and calming…He’s very Volkswagen! He gave me the space I needed, answered every question I had without any pressure. I asked if he would show me the cars that would stay within my budget and ultimately, he introduced me to my new 2012 Beetle…which I love! Clay let me leave that day without buying a car (mostly because the computer system was down otherwise the transaction would have happened sooner) which I appreciated. He didn’t force the issue and he didn’t have to, I loved the car and I was sold on Clay too. I came back a couple of days later with my husband (having convinced him this experience would change his mind about the car buying process) and we finalized the transaction. I appreciate the wonderful deal VW made happen for me and the way the rest of the team helped me. I am very happy to once again be driving a VW. Thank you for having people like Clay on your team. He was a pleasure to work with. I love my new Beetle and I made a new friend in the car selling business. See you all again in a few years! Sincerely, Donna Smyth

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.