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Fremont Ford

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Fremont Ford
39700 Balentine Dr, Newark, CA 94560 (map)
Today 9:00 AM - 8:00 PM
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Dealership Service Review

5 out of 5 starsservice Rating
Car transmission and gas leak
Written by pton on 11/07/2014
I like how my advisor, Jon Hernandez, explained to me every details about my car 's problems and guided me through the process of maintaining the car's performance. His customer service was excellence. The service was fast too. My transmission was fixed in 2 days.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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fremontford on 11/10/2014
Dealer Response
Thank you for the awesome feedback! You're right, Jon is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials! Sincerely, Mike Pollom - Director of Operations
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