Customer Reviews of Moss Bros. Chevrolet
Owner
byon 09/01/2022
The best
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service Member
byon 02/07/2024
Michael went above and beyond. Great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Maintenance
byon 01/07/2024
Everything went smoothly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great service
byon 09/28/2023
We live in the Midwest but drove cross-country to visit family in the area. We made an appt for an oil change and to check fluids, etc for our 2000 mile drive home. Online scheduling was easy; we received email reminders before our appt; Jonathan, our service rep, kept us informed of the work being performed. Thank you, Moss Bros., for the great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fleet Service Manager
byon 04/02/2023
I had an 8:00 appointment and arrived early. Without hesitation they got me right in and started on my truck. I was in and out in no time at all. Friendly assistant service manager and friendly porters.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Maintenance
byon 03/01/2023
I just love dealing with Martin Ramos he is always so kind and helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service consultant
byon 12/09/2022
The service consultant have a good communication and on time of service, keep me up to date of any changes on my repair and the day service was estimated was on time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Repair
byon 10/09/2022
The service tech was very professional. The mechanic performed the service in a timely manner and I was on my way!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Routine Service
byon 10/05/2022
Service advisor was friendly and greeted me at my car; the service went as expected
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change service
byon 09/02/2022
It was a very good experience. Waited less than an hour for my oil change.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Owner
byon 09/01/2022
The best
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service
byon 08/25/2022
Felipe was great help in getting my car serviced as was Carlos Esquivel! They were very prompt with communication on the process of the service of my vehicle and it was greatly appreciated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Car's in two week's
byon 08/03/2022
Ever since my Wife and I purchased our first vehicle with Nick Martinez and Mickey the great experience and help we got we decided to go back and purchase a second vehicle we felt like family very comfortable and will recommend family and friends with out a doubt. Thank you Nick Martinez and Mickey
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Amazing
byon 08/03/2022
My experience purchasing a vehicle at my Moss Chevrolet was outstanding with there knowledge service and outstanding salesman Jessie and his partner my visit so pleasant that I can't thank them enough. Keep up the good work!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Chevy good
byon 07/16/2022
Greeted immediately by Carlos listen to my request for services I wanted. Explain cost and time that it would take to service my car.. made sure that I was comfortable in the waiting area and kept me updated. Service was completed in a speedy manner and recommendations were made for services that I might consider on my next visit I left feeling confident and secure with the condition of my car.
- Recommend this dealer? Yes
Carlos service manager
byon 07/16/2022
The team greeted me Immediately. Carlos made sure my request for a oil change and tire rotation was take taken care and sure all points of my car. Where checked. Very speedy service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My vehicle
byon 06/04/2022
I received so much help and guidance purchasing my first car, the sales consultant helped me out which was Robert Hernandez was so patient with me and answered all my questions and concerns and I walked out that dealership with a car that I love. I’m so thankful for him helping me out and the whole Moss bros team for being so polite
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Truck sale
byon 05/20/2022
I’m very happy with my GMC Colorado AT4 My salesman and his manager was very good it would have been nice to get a tank of gas to go home for the most part the service was great
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Equinox
byon 03/06/2022
Dropped off the vehicle early and Jason was able to get the vehicle inspection done and quote before the scheduled appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and efficient
byon 02/17/2022
As always, Moss Brothers Chevrolet handled my service needs quickly and they did the job right!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and Easy
byon 02/13/2022
I made an appointment for an oil change; Jason was informative and friendly. The service is as complete in a couple of hours. Couldn’t ask for more.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Silverado purchase
byon 02/03/2022
Was very happy with Jesse and the internet process of buying a vehicle. We had a few minor difficulties at first but we all hung in there and I got the vehicle I wanted at the price I was willing to pay.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
"At Moss Bros., quality customer service is at the core of everything we do.
Whether you're looking to buy a new or used car, truck, SUV, wagon or van, Trade in your old vehicle, order parts, or have service performed on your vehicle, We're here to help. Our entire Sales, Service, and Parts staff are here to assist you with all your vehicle-, financing-, service-, and parts-related questions, and to make your experience at our dealerships a positive one that stands out from the rest. That's why our motto is, ""At Moss...You're the Boss!""TM
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1 Comments