Chevrolet of Montebello
Customer Reviews of Chevrolet of Montebello
Chevrolet Montebello
by 09/30/2022
onI appreciated all the staff at this location! I was provided the patience and time to ensure my experience was rememberable, while compromising during the entire deal to ensure both parties agreed. This location and staff put in the time while maintaining professionalism.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Horrible Dealership,
by 04/22/2024
onHorrible Dealership, I will not do business with them again.My advice to anyone that’s having trouble with this dealership is to take them to Small Caims here is the address 111 North Hill st Los Angeles CA 90012 it’s $50 to File a claim
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Fast and easy
by 08/18/2023
onEverything went smoothly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Leasing scam
by 05/23/2023
onThings were great at first with my experience at Chevrolet of Montebello, but one week after signing the lease on my new Bolt, the salesman called me to say he made a mistake in the lease paperwork and wanted me to come back in and sign a new lease with a higher rate! This is a well-documented scam, and I am honestly very disappointed with what was otherwise a great customer experience. In short, I do not recommend using this dealership, as I do not believe they can be trusted to avoid pulling well-known scams like this one on their customers.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Buyer B Ware
by 04/14/2023
onI came in with a pre-approved loan from SchoolsFirst, and still the process took 5 hours. I was hungry, thirsty, and exhausted. I should NOT have been there for that long. I also realized I was sold insurances that come standard with the vehicle I purchased. These extra alarms and insurances were really pushed and after sitting 5 hours in a dealership I just wanted it over. I would say that this practice is borderline illegal.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Chevrolet Montebello service department
by 02/14/2023
onI took my 2021 Chevy Colorado ZR2 Bison for service without an appointment and service department representative Chris J Lopez, took me right in, he was very professional answered all my questiand assure me of the timeline that it would take to have it done and he was accurate!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevrolet Montebello
by 09/30/2022
onI appreciated all the staff at this location! I was provided the patience and time to ensure my experience was rememberable, while compromising during the entire deal to ensure both parties agreed. This location and staff put in the time while maintaining professionalism.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great day at Montebello Chevrolet!
by 08/27/2019
onGreat Shop! Very meticulous maintained. Everyone so friendly and helpful. I was in and out of there with my loaner car super fast. First time here and this is my new go to dealership. Only Place I’ll be going too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Truck first oil change
by 09/04/2018
onVery nice personnel
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tahoe
by 04/15/2017
onDealing with the intenet sales team. After contacting Mike and let him know what I was looking for he found the Tahoe and for a good price too.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Servicing my car
by 04/14/2017
onFree car rental with vehicle service was the biggest serprise to me since i wasnt aware that i had that perk. It was an awesome and pleasent surprise.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
by 04/13/2017
onGreat customer service. Vehicle was returned on time as promised. Vehicle was repaired on warranty, no games. I plan on returning in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
by 04/12/2017
onI was able to dropped off my vehicle the night before and the vehicle was ready by 9:00am the next day. Quick service, great customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
by 04/12/2017
onFast, reliable, dependable..... Brought my car in for service, the team over at Montebello Chevy came through with out no mistake. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
by 04/12/2017
onProfessionalism. Attention to detail and service reps have a lot of knowledge and definitely care about each concerns. I would definitely make the extra trip just to make sure I always have my truck worked on there
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied 2017 Chevy Cruise Owner
by 04/11/2017
onFrom my first contact until now the staff i have felt their care for client needs. I have already been telling of my experience to family and friends alike.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Without an Appointment!
by 04/07/2017
onService was performed in a timely manner. Service advisors Bora and David were great! And I didn't need an appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The best car shopping experience ever.
by 04/06/2017
onThe friendly sales people and our sales man Sam the online sales manager he was the best and I have recommended him and your dealership to family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
by 12/05/2016
onMy wife and I had one of the best expierences ever here Benjamin Juarez was amazing. He's a respectful, funny, caring person didn't pressure me at all or make me feel like I had to do something I didn't want to I highly recommend this dealership to everybody. Great people and fun to work with! Go see Benjamin Juarez he's great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Worst service department ever
by 11/26/2016
onRecommended by a family member for excellent sale people. Sales dept very nice however deceptive when trying to sell used vehicles. Claimed top of the line 172 point inspection of our vehicle. After all paperwork signed got vehicle home and noticed leaking oil. When husband checked underneath was caked with old mud. Took back to dealer was told they don't understand what happened. After stating that mechanic would be disciplined for signing off and not doing his job. They used the same mechanic the second time! Car still was still leaking oil and had to again take it back and complain a second time to the service manager. Upon leaving the dealership husband noticed other vehicles stick weed as used with oil puddles underneath them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great dealer
by 09/07/2016
onThis is the 3rd car I have purchased at this dealer and I wouldn't go anywhere else. Ben Juarez is a great salesman and always takes care of me and gets what I want and gets me a great deal!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome!
by 07/28/2016
onQuick and easy purchase of a used Suburban.They were all very friendly, informed, and very helpful. I appreciated that Chevrolet of Montebello did not try to hard sell me for all the extras and respected what i wanted, though they let me know what else might be available. My new car is in great shape and for a very fair price, it was well worth my trip down from Santa Barbara. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments