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Toyota of Downtown LA

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Customer Reviews of Toyota of Downtown LA

4.9
Overall Rating
4.89 out of 5 stars(746)
Recommend: Yes (35) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Experience

by Nancy on 04/11/2024

The sales person was very nice and patient, she made me feel very comfortable. I did not think I would get approved with little money down.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

746 Reviews
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5 out of 5 starssales Rating

Great Experience

by Nancy on 04/11/2024

The sales person was very nice and patient, she made me feel very comfortable. I did not think I would get approved with little money down.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

DTLA

by Daniel on 03/19/2024

Buying a car with no pressure felt great… the staff made myself and family feel like VIP’s.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing experience, would recommend to anyone

by Daniel on 02/09/2024

Professional, fast.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best service

by Erika on 02/05/2024

“ Highly Recommend! ” Martha was great to work with and really went above and beyond to secure my desired car and ensure top quality. She also kept us well informed along the way about timing and next steps. It was a pleasure working with her and I would highly recommend her. Thank you Martha G and Tania G

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Katharine on 02/04/2024

I did a buyout on my leases car. Adi and Esther were friendly, efficient, and kind. They made the purchase experience easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Tacoma experience.

by Ernesto on 01/16/2024

Both Mateo and Jose helped us out with what we were looking for, and they gave us a good deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

100% recommend

by Paul on 12/03/2023

No Hard Sell

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car purchase

by Charles on 11/30/2023

Amazing experience! The staff was attentive and the model of professionalism

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Leased my first car

by Pejmon on 11/19/2023

Great and friendly service ! Felt very comfortable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Toyota purchase was amazing. We feel very happy moving forward.

by Doradiana on 11/09/2023

Sales Representative Adilene Salas made our experience very smooth and comfortable. She helped us choose the right car and we feel greatful for her assistance. She is awesome.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Pleasant Experience

by Kenneth on 10/28/2023

Everything is transparent as advertised.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Long story short

by Jack on 10/19/2023

Fast. Friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Car Purchase

by Butch on 10/14/2023

The staff was very friendly, informative, and made sure I got the best deal for my budget

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

Scam Dealership -- AVOID!!

by tom on 08/11/2023

What an incredibly terrible experience I had @ Toyota DTLA. I was lied to, received terrible customer service and was overcharged by 5k. What a joke of a dealership, and truly concerning that they treat their customers this way. As a customer, I have never been treated that way and was truly shocked by their lack of accountability and the numerous lies that were bottom line deceitful. Be careful for Juan, Duban and Jason. All they want is your money and they will say anything to overcharge you, deceive you and leave you empty handed. 

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Excellent service 5 stars ⭐️ ⭐️⭐️⭐️⭐️

by Louis on 08/08/2023

My experience buying my new truck, it was pleasant thanks to Richard Silva and Jason, they have experience and are fast, excellent customer service I will definitely recommend to my family and friends when they want to buy a car that they go directly with these two Toyota agents..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing Customer service

by Eliana on 06/07/2023

From the moment you arrive everyone greets you and ask if you need any help

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great car purchase.

by Hector on 03/03/2023

Everyone was helpful and I had a great buying experience. Johana helped me find my car and answered all my questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Downtown Toyota review

by Sean on 02/19/2023

just a great experience, as good as i've ever had (including Porsche, Mercedes, ect)...in particular, Richard was really great...dealership also really well laid out, easy to access, efficient...will happily go back

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car Purchase

by Itzel_S on 02/01/2023

It was a pretty smooth experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Xiomara was great

by Ruben on 01/27/2023

Xiomara was great. Super helpful, no pressure, very pleasant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Toyota if Downtown

by Hugo on 01/25/2023

Martha Sales Associate. Straight forward with pricing and easy to understand. Everything was excellent except with financing were she tried to iup sell vehicle and services to a higher price. Careful when you enter the financing dept Get everything in writing

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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