Skip to main content

Honda of Downtown Los Angeles


780 W. Martin Luther King Jr. Blvd, Los Angeles, CA 90037 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (1) No (1)
Service Rating
Recommend:
Yes (0) No (1)
Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
Great Car, Great Service
Written by Arstorck on 10/12/2014
Everyone I spoke to at Honda of Los Angeles were upbeat, friendly and knowledgeable, from Jasmine, who answered the phone, to the sales managers Liz and Jessie, to Sailyn who worked with me on the sale of my new 2015 Honda Fit EX, and Tanya in finance. I was in a car accident, which left me with a totaled car. I was rattled and stressed about about being in the accident, let alone figuring out how to replace my old car. Up until now I had never purchased a brand new car. I was absolutgley dreading the car buying process. I test drove practically every car in the subcompact category, dealt with pushy sales people, sales people who didn't care, sales people who said whatever it took to "earn my business" to get me in the store... The Honda of Los Angeles DTLA made it way less painless than I anticipated. Everyone was supportive, and patient with my endless number of questions. I didn't feel pushed, patronized or silly for asking financial questions. Working with Sailyn was awesome; he was very genuine. I highly recommend him! My experience with Honda of Los Angeles DTLA was awesome. Its a peppy little car, that has an easy time parking and maneuvering, and its great on gas. All the extra features included in EX (that are not included in the base model) are well worth the extra money. There is so much more bang for your buck with the Fit EX than the other sub compacts out there. I love my Fit EX... in white orchid pearl, of course!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
hondadtla on 10/27/2014
Dealer Response
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Each employee is a valued member of the Honda of Downtown Los Angeles team and we all strive to provide excellent service. Please continue to visit us whenever you have questions or concerns regarding your vehicle, and we will continue to provide great service. Best Regards, Carolyn Olavarria General Manager colavarria@hondaoflosangeles.com
Report