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Timmons Volkswagen Sales Reviews

  • 3940 Cherry Ave
  • Long Beach, CA 90807 (map)
  • (866) 601-6383
  • Chat with Dealer
Sales Rating:

Beware the Finance Guy, Cy!!

Written by sdphotodude on 07/11/11 10:51:21 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Gary and Russell are amiable, nice guys. The purchase and price were basically a done deal when I found the exact Outback I had been sort of looking for (had a perfectly satisfactory Outback but wanted something newer). Of course Russell showed me payments with and without an extended warranty. I asked if I could get the warranty after I had time to research my options, never got a straight answer to that question. All was happy happy until I had to deal with Cy Zamani. He kept pushing the extended warranty at a ridiculous price of 2500 bucks (insisting I had told Russell I wanted it?!?). I refused at that price so then the price went down to $1775.00. I got tired of saying no and let him include it in the price of the vehicle. I stated I would probably cancel it after I left so Cy again did some "magic" and got the price down to $1225.00. I know from looking at other warranty providers that $1225 is reasonable price (assuming you want the warranty in the first place) so we redid all the paperwork and signatures and I thought we were almost done since I had been approved by my Credit Union for a loan. Cy basically refused to allow me to use this loan and kept pushing me to go with a Big Bank or Subaru Financing. I got fed up and just agreed so I could get the hell out of there (three hours). So now I am having to spend even more time to refi the car with my Credit Union, at a better rate. I would recommend Gary or Ruissell but I cannot recommend the dealership. Sorry. Daniel


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? Yes

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