Mercedes-Benz of Laguna Niguel
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Dealership Sales Review
sales Rating
Excellent Sales Experience!!
Written by 03/16/2015
onAsk for Steve Hall!! After being a long time Fletcher Jones customer, my father and I decided to randomly check out Mercedes-Benz of Laguna Niguel last night since it was close by. We were helped by Steve Hall, who provided us with the most excellent service. He was very knowledgeable and very patient in working with us. We have never been satisfied enough to finish up a deal on our first visit to any dealership, but Steve was more than willing to work with us and he went above and beyond to work a deal to stay within our price range and get us into the perfect car. The deal went quickly and smoothly, not a long, draining process like our previous car-buying experiences. We've never had such a wonderful car buying experience before. We went home with a new E350 with every option & color that we wanted. Steve was an absolute pleasure to work with and I highly highly recommend him and his expertise!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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brian_taber on 03/25/2015
Dealer Response
Hi rr49,
Thank you for leaving this 5-star review for Steve Hall. I am glad to hear that he delivered exceptional service and I will be sure to pass this along to him. Enjoy driving your new E350 and we hope to see you again in the future.
Cheers,
Brian Taber
Director of Marketing/Communications
Mercedes-Benz of Laguna Niguel
Direct 949-347-3826
btaber@mblaguna.com
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