Norm Reeves Honda Superstore Huntington Beach
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Dealership Sales Review
sales Rating
DO NOT BUY
Written by 12/27/2013
onRude rude rude.
You make a deal and go to think about it and discuss with your spouse.
You show up 4 hours later, the sales person and manager have gone home and the night shift manager and staff tell me the deal i am talking about is unheard of and that it is not possible.
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I asked them to pull the documents up from our sit down on the price and they wouldn't.
This dealership hasn't been the same in the past couple of years.
We were loyal to Norm Reeves in HB, 3 car purchases and all maintenance done here, not any more!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
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normreeveshb on 02/20/2014
Dealer Response
I am so sorry you had a bad experience at our store. We strive to make the car-buying process as seamless and enjoyable as possible. We want to thank you for being loyal in the past and hope that we can make up for this in the future. If you have any questions, our general sales manager Carlton or sales manager Amit would love to help: 888-405-0115
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