Lithia Ford of Fresno
Back to Service Reviews
Dealership Service Review
service Rating
Unexpected delay in vehicle service.
Written by 05/17/2016
onI brought my fiesta in to get the oil changed. I had scheduled it ahead of time. the service rep gave me a estimated time of an hour and a half. When an hour and a half was over the car was not ready for additional hour afterwards.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable