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Folsom Lake Ford

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Folsom Lake Ford
12755 Folsom Blvd, Folsom, CA 95630 (map)
Today 8:30 AM - 10:00 PM
Sales Rating
4.95 out of 5 stars (187)
Recommend:
Yes (20) No (0)
Service Rating
5 out of 5 stars (209)
Recommend:
Yes (29) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
F-150 Suoercab Rattly Door fix
Written by surchdg8 on 11/02/2015
Josh in service was very diligent and patient and thorough, Bill Bergaus- the Service Director was incredible. Very approachable, kind, he made things happen. Thank you, Bill. I had a faulty door latch on my new F-150 supercab that was rattling 'horribly" It took 4 visits, but finally the latch was replaced... and it is 'quiet'- I can now enjoy driving my new truck. Thanks ot the engineers at Ford who saw that I had this issue and contacted Josh at FLF to tell him how to fix it.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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folsomlakeford on 11/12/2015
Dealer Response
We appreciate your kind words. We are glad that Josh and Bill could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
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