Quality Chevrolet Escondido
Back to Sales Reviews
Dealership Sales Review
sales Rating
Worst car buying experience ever
Written by 12/19/2015
onFrom the beginning they were not honest. First said I would get a Costco cash card. Then said it was a mistake. Represented I had to buy paint warranty as it was already on the car, not true.
Had to take brand new car for service, told me it was fixed. Arrived to find same problem existed.
Told I would get a refund of paint warranty, still waiting.
Called the GM Lewis left a message, no return phone call.
Not exactly good service.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
qualitychevy on 12/28/2015
Dealer Response
Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience.
Regards,
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Report