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Customer Reviews of AutoNation Honda Costa Mesa

4.8
Overall Rating
4.82 out of 5 stars(259)
Recommend: Yes (120) No (5)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great service

by Don Morales on 04/10/2024

I recently visited AutoNation Honda Costa Mesa looking for a car for my daughter who is turning 18. We went just to browse but we ended up purchasing a new Civic! Our salesperson Tabby was amazing. She answered all our questions and made us feel at ease and not pressured at all. She was patient friendly and knowledgeable. Mr Grande was amazing as well. He got us in and out of there and stayed after hours to close the deal. We highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

259 Reviews
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5 out of 5 starssales Rating

Great service

by Don Morales on 04/10/2024

I recently visited AutoNation Honda Costa Mesa looking for a car for my daughter who is turning 18. We went just to browse but we ended up purchasing a new Civic! Our salesperson Tabby was amazing. She answered all our questions and made us feel at ease and not pressured at all. She was patient friendly and knowledgeable. Mr Grande was amazing as well. He got us in and out of there and stayed after hours to close the deal. We highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales

by Ulises Reyes on 04/10/2024

Good and friendly sales team

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Challenging but memorable first time car buying experience

by Miguel Martinez on 03/28/2024

Came in almost two weeks ago now to purchase my very first car. Mark was the salesperson we worked with and he was able to patiently help me during the entire process! His service was amazing although I did not expect the sales process to be so long when it came to working with the office’s finance team. We had to work through and go back and forth on a couple of questions I had regarding the financing options, but we got through it. Overall, Honda Costa Mesa provided superb sales service. I’ll be sure to recommend them to friends and family in the future should they be in the market for a new car. Thank you so much, Honda Costa Mesa!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Challenging but memorable first time car buying experience

by Miguel Martinez on 03/28/2024

Came in almost two weeks ago now to purchase my very first car. Mark was the salesperson we worked with and he was able to patiently help me during the entire process! His service was amazing although I did not expect the sales process to be so long when it came to working with the office’s finance team. We had to work through and go back and forth on a couple of questions I had regarding the financing options, but we got through it. Overall, Honda Costa Mesa provided superb sales service. I’ll be sure to recommend them to friends and family in the future should they be in the market for a new car. Thank you so much, Honda Costa Mesa!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2024 Honda Civic Sport Touring Hatchback

by mallocco on 03/23/2024

Great customer service, simplified process from sales associate to and sales manager. Was able to schedule an appointment same day, answered all questions I had; vehicle was ready for a test drive when I arrived. Offered a competitive price point and service contract which I appreciated and was happy to make the purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Gast and easy service. No run around

by Mtorres on 03/17/2024

I called them they got me in the next day. I drove up. They took my car right away. I enjoyed them delicious coffee and it was ready so quickly. I didn’t even feel it. Unbelievable I’m very grateful. It came out beautifully and they did a great job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

By new

by Adiaz on 03/06/2024

Es un buen dealer, muy amables ayudan mucho y esplican muy bien,hay compre mi Segundo carro ,Dan muy buen servicio.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Sales

by Honda Dealer on 03/05/2024

I hade a friendly sales experience and my sales man helped me to have close payment to what was comfortable for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Love my Pilot!

by Kladia S on 03/04/2024

Stopped by Costa Mesa Autonation to look at an Odyssey on my way Acura to most likely replace my MDX. We were helped by Hamzeh Amal, salesman, and he was great!! Listened to what I wanted, which was room to travel comfortably with 8 adults if needed and could see that I really loved my MDX. Showed me the Pilot, and I loved it and purchased the Pilot Elite which had all the bells and whistles my mdx had. Hamzeh made us feel comfortable and showed us he really cared and we were happy with our pick. Hamzeh made sure to keep an eye on us through the whole financial process until the end. Thank you Hamzeh!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of New Vehicle

by HondaAuto on 02/28/2024

Good pricing

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great customer service

by AAldana22 on 12/12/2023

Recently took in my car for oil change and maintenance. Making the appointment online was easy and convenient. Customer service was friendly and informative. Car was ready within time frame given and the waiting room was clean with free with plenty of seating and WiFi.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service!

by millejon327 on 12/07/2023

I was assisted by Cristhian Plascencia. Everything went great, super smoothly, no complaints whatsoever. Thanks!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service!

by Canders on 12/04/2023

Katherine is always helpful and accurate with times and costs. I always book my service with her!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Friendly Staff

by saomike on 12/01/2023

Staff very friendly and were able to answer all my questions and get my car serviced on time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Star Wars Storm Trooper Spirit!

by ICA on 11/30/2023

Found this car listed on Edmunds. I purchased the 2018 Toyota 4Runner SR5 with 20,737 miles for $36,998! It offers excellent off-road capabilities, tough styling, and truly excellent reliability. These aren't the most high-tech SUVs, but they're incredibly durable and capable, and they'll run forever – and this is a one-owner example (with 4-wheel drive, of course), that offers great maintenance history and nice condition inside and out finished in Super White with a black interior. Reminds me of the Storm Troopers in Star Wars! The Carfax history report indicates no accidents or mileage discrepancies; it also shows that this truck has been registered exclusively in Orange County California. Service records show all the maintenance was performed on this 4Runner since it was new, engine oil change, oil filter, and engine air filter were all performed by a Toyota dealer. A partial list of notable equipment: Roof rack, Trailer hitch, Tinted windows, 17-inch wheels, 8-inch touchscreen, Navigation system, Hill-start assist and hill descent control functions, Remote keyless entry, 40/20/40-split folding rear seats, Sliding rear cargo deck, Heated and power-adjustable front seats, SofTex upholstery, WeatherTech rubber floor mats and more. Since I got such a great low clearance price I signed up for all the coverage plans including the oil-change program for total peace of mind and a Warranty for 72 months. It came with a 125-Point Inspection Certificate and a 5-Day, 250-Mile Money Back-Guarantee. Truly a "No Pressure" buying experience that I've experienced as a woman at other car dealers. Spreen Honda did everything they could to save me money and get you the car of my dreams. 100% Customer Satisfaction, expert customer service, amazing team who went out of their way to guide me through the process by providing crucial updates. Highly recommend their services if you are looking for an end-of-year special. Go to AutoNation Spreen Honda in Costa Mesa on Harbor Blvd:)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Auto Nation Service Dept and Rep, Kathryn

by Tkristiansen on 11/27/2023

I have my Honda serviced at Auto Nation and my Service Professional, Kathryn always does a great job of informing me of the service required and stays in touch with Service Dept throughout the visit.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Wonderful staff

by Chantho on 11/25/2023

It was an experience that would remember. Staff did everything possible to get me out with a car. Curtious and caring.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

RUN, don’t walk!

by Christina on 11/22/2023

Two months ago, my car completely died, so I immediately had to look for a new vehicle. I used Edmunds to read reviews about cars, dealerships, etc. because I found the most thorough and good collection of reviews. I want to leave a review here as a thank you to Edmunds for helping me on my car journey. I will do my best to keep this brief. Car shopping is stressful. The economy right now sucks. I felt defeated before I even entered most car places. Auto Nation Honda provided the best experience I’ve ever had when car shopping - by far. Every person I spoke with was thorough, honest, and let me take my time as I looked elsewhere to compare prices. I left with a brand new 2024 Honda Accord that I am leasing at a phenomenal price. My Salesperson, Habib, was so patient with me as I asked every question under the sun. He never made me feel rushed or pressured which I greatly appreciated. I have never felt so confident in leasing or buying a vehicle. If you are in the market for an affordable, new vehicle, do yourself a favor and run to Auto Nation Honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starsservice Rating

Honda Service

by Umachary on 11/20/2023

Good service by Auto Nation. Valuable information to maintain vehicle neatly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Amazing Experience

by Mara on 11/15/2023

One of the best experiences in our lives. We walked in with our German Shepard there, and all employees were super friendly. We walked out with our new Honda CRV Hybrid, urban Grey. So happy. Special shout out to Enzo and Hamed. They both were so helpful, polite, and knowledgeable. This place has such a positive energy because of people who work there. If you ever need a new Honda or trade in, make sure your first choice is Auto Nation, you will be so satisfied. Enzo and Hamed, you did a great job,and we appreciate you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Complimentary year one service

by oriblitz on 11/13/2023

Truly a breeze. I lease and [refer service here because of the care, timeliness, and thorough work done by the entire team.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi