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Lexus of Serramonte Sales Reviews

  • 700 Serramonte Blvd
  • Colma, CA 94014 (map)
  • (650) 557-2638
  • Chat with Dealer
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Sales Rating Great Dealer Written by J_Priest on 06/10/13 12:20:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We bought a new ES300h this weekend. Norm was very helpful throughout the sales process, which was initiated online through edmunds.com. He was also very helpful with the delivery of the car. Francis was also very efficient in the finance department. We got a great price and great service and are ve...
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Sales Rating Easy purchase process Written by lexus_owner2 on 03/04/13 08:38:57 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just purchased a 2013 ES300h. I communicated with Phillip over email and I was impressed with his style. Came in for a test drive, Phillip located my preferred car, and I purchased the next day. As expected took several hours but even still the process was smooth.
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Sales Rating Great place to do business with! Written by MelDTinker on 11/27/12 09:32:54 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

When we bought a ES330 (new) from Lexus of Serramonte I felt we were treated royally. The initial price offered was a very generous one, and at the time of closure, another few bucks were knocked off. We went back this year to get the latest - newest ES350. Same-O. On our initial visit we saw a po...
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Sales Rating Really? Written by jaym83 on 09/26/12 08:10:43 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went there just on a whim to see what was there to replace my car. The only vehicles they had in my price range were wrecks and disgustingly dirty. One car had some major body damage and they didn’t bother trying to pop any dents or even was the car. Another mini van had a huge bleach spot in fro...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Good upfront low pricing Written by ykykyk on 07/20/12 03:09:06 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No, Vehicle was not available

I did a LOT of research on pricing for the Lexus IS 250 on edmunds and truecar and other websites to check MSRP, invoice and market trends for pricing. I sent emails to all of the local bay area dealers expecting high prices barely below MSRP and having to spend a lot of time haggling. My first quot...
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