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Lexus of Cerritos

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Lexus of Cerritos
18800 Studebaker Rd, Cerritos, CA 90703 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.67 out of 5 stars (283)
Recommend:
Yes (91) No (9)
Service Rating
4.7 out of 5 stars (204)
Recommend:
Yes (128) No (11)
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Dealership Sales Review

1 out of 5 starssales Rating
Bad customer service
Written by hjfsuh_su on 09/14/2016
I leased a car here and returned my leased car three months ago but I'm still receiving a DMV renewal notice regarding a returned vehicle. It's been over a week since I contacted customer service, but I still haven't received a response.
  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No
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autonation on 09/16/2016
Dealer Response
Thanks for the feedback. We strive to provide excellent service to our customers here. If you would be willing to give us another chance in the future, please reach out to our General Manager directly at (562) 263-7857. We would appreciate the chance to turn your experience around.
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