Lexus of Cerritos

An online search for the RX450h resulted with a reply from Cerritos Lexus internet sales rep Lexi. An appointment was set up for Sat. at 11:00 to test drive the vehicle. The appointment was confirmed the day before by her manager Russell. When my wife and I showed up at our scheduled time Lexi was not on the property and another sales person by the name of Myra was assigned to us. Once we told her why we were there it took almost an hour before we were able to test drive the vehicle. We became very frustrated and considered leaving except for the fact Myra was trying so hard to please us. We eventually decided to purchase the vehicle and are happy we did.