Browning Mazda
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Fabulous and Easy car buying process!
Written by 09/07/2015
onI have to start by giving a HUGE shoutout to Ed Southfield whom, I felt, went far beyond what a dealer should or regularly does.
I first went to Browning Mazda to test drive a car, looking to shop around between 3 different dealerships. Ed greeted me and instantly made me feel comfortable and relaxed, knowing at this moment I was looking to test drive and not buy right away. If you've ever test driven, it is generally a drive around about a mile or two, but not with Ed. He makes you understand the car and ALL of it amenities while driving, so much so that we went to a secluded area to test out the speed and sportiness of the Mazda. It was then that I was sold before even stepping foot onto another lot.
I went home and the next day received a thank you phone call for test driving the product, still no pressure or questions regarding buying, just a nice call.
Four days later I went to Kia to help my sister buy her first car and I hate to say, TERRIBLE service, and after her test drive, I couldn't help but compare every little thing to Mazda and the FABULOUS test drive I received from Ed. Crazy how you can shop for the same thing, but get completely different service.
Anyway, I purchased a CX-5. It's been 7 days so far and I am completely, head-over-heels in LOVE! I will probably continue to buy Mazdas from here on out solely based on the FABULOUS service I received from Ed and in the Finance dept from ANNE.
The whole process was smooth and so fast/easy. I'm already planning my next purchase. THANK YOU ED AND ANNE!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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caremgr1 on 09/11/2015
Dealer Response
Thank You for the Great Review.It was a pleasure helping you with your new car purchase,and if you have any questions about your new car or if I can be of any help please give me a call. Thank you again for your car purchase and the Great Review. ED
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