Customer Reviews of Putnam Subaru
2024 Subaru Crosstrek
byon 03/07/2024
Our purchasing experience at Putnam Subaru, and Burlingame was absolutely as smooth and easy as I’ve ever had. Even the finance department was a good experience. I would recommend this dealership to anyone interested in a new or used Subaru.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2024 Subaru Crosstrek
byon 03/07/2024
Our purchasing experience at Putnam Subaru, and Burlingame was absolutely as smooth and easy as I’ve ever had. Even the finance department was a good experience. I would recommend this dealership to anyone interested in a new or used Subaru.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Friendly staff and professional service.
byon 12/12/2023
I've been taking my Forester to Putnam Subaru for 5 years. I've always felt very confident in their service and repair expertise. The staff is very customer friendly and makes you feel like part of their family. The cost of service and repairs is fair and the work is flawless.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Putnam Subaru is Awesome!!
byon 04/19/2018
A HUGE THANK YOU to Dan Dishart (Internet Sales Manager) for an amazing car buying experience. I highly recommend doing business with them. I bought a 2018 Subaru Outback Limited and found Dan gave the best price and straightforward, no pressure transaction. I Internet shopped 20 Subaru dealers and Dan's attentiveness and professionalism was above and beyond all the other dealers. The in dealership experience was no different. Absolutely amazing and refreshing. No pressure and no expectations. The drive from Capitola to Burlingame was more than worth it! I also have to mention Cartier Lee (Director Finance). Cartier was great! He made the "sign out" process very easy. Again, no pressure and no expectations. If your in the market for a Subaru, don't waste your time with the other dealers, go see Dan Dishart. You won't regret it
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great price, service and no hassle.
byon 10/11/2017
In September 2017 we purchased a new 2018 Subaru Forester from Putnam Subaru. We were helped by Kyle, and the experience was excellent. Great price and service, and no hassle whatsoever. It was quick and the vehicle was in perfect condition. We highly recommend Kyle and Putnam Subaru, and are posting this of our own volition. Check them out!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Quick & easy sale, not!
byon 09/05/2014
It would have been an easy & good experience if it was not for a fact that they sent me home on a brand new car with only one key! They waited more than a week to order one because "they were looking for it in their dealership & Subaru did not provided them with the other keys for the car". The worse part was they will try to lie & make you look gullible so they can buy time for their mistakes Please if you are going to buy from them, make sure you have all the equipments as stated before you sign anything &/or leave their lot with your brand new car!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Price & Service
byon 07/17/2014
Professional staff throughout. Settled price was the best out of all three dealers in the Peninsula.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Positive experience
byon 06/25/2014
Was not looking forward to the car dealer experience, but didn't have a hassle at all! Larry F. Was very knowledgeable about the car, no pressure, no smarminess. And I wasn't bombarded with emails, either!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Putnam in San Mateo was great
byon 08/28/2010
Outstanding experience. No pressure, inredible patience, and willingness to work with us on every single aspect of the car, the deal, and trade-in.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Poor Service, Dishonest Dealership - Don't go there - You will be sorry
byon 02/21/2010
I bought my first new car at Putnam. I thought mysalesguys was some onedecent, untiI I picked up the car and he wasn't there to show me anything about the car.The car was dirty , they didn't eve have the decency to remove the stickers so I ould see to drive it.Two weeks later I brought the car in to have the bumper pads added and to get the detail. THey kept the car all day and when I returned it still was not cleaned...stickers still on the windows. I called the sales man Raul and he infomred me they would make things right. I explained to him my window was getting stuck. He told me that happened to another person he sold a car to because they did not remove thesticker and it broke the seal inside the window. This past weekend I took the car in for the window and an oil changes and the full detail. Again, I left the car all day. When I picked the car up I was told the window did not stick on them so they were not going to chnage the seal. Iasked about the oil change and was told it's a new car!! WHat do yo uexpect ??? Lastly, I got in the car to still see a sticer stuck on the window behind the rear view mirror. My full service detail was a quick run aournd the car with a hose. I have left the Manager a message and hope they return my call for whatever that is worth. My advice to anyone reading this is don't waste your time. I have spent over 16 hours of my life at this place,,,with terrible service.Iwill never buy another car from Putnam again. They are very dishones, and do not meet the standard that Suburau sp proudly advertises.
- Recommend this dealer? No
Putnam Subaru - Did not complete paid for service
byon 02/09/2010
I've got a 2006 Outback that is one of the best cars I've owned and plan on driving it for many years to come. I took it into this dealership last year for the 30,000 mile service. The service was pricey, but I do live in San Francisco, so I'm used to paying a little more for living expenses. As far as I could tell, they completed all of the items that were shown on the service sheet. This was until last week when I took my car into a local place that I've been going to for years. I had them check the brakes and they told me that my brake fluid needed to be changed, which is a 30,000 service. They said there was no possibly way that it had ever been changed. I had them perform the service. I called the dealer back to discuss the problem and they mentioned that it had been done. Since I've been going to the local service place for many, many years and buy my tires, get my brakes done and oil serivce done there, I trust these guys. Also, they've never recommended any service or repair that is out of ordinary and are straightforward on repairs/service that needs to be done now or can wait six months. I would suggest that anyone thinking of using Putnam should find a different dealer or service shop. Thanks.
- Recommend this dealer? No
Home of the Red Carpet Service!
1 Comments