Mercedes-Benz of Beverly Hills
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Dealership Sales Review
sales Rating
Never Again
Written by 05/06/2008
onThis dealership is very expensive - not only do they charge more for "excess wear & tear" - $830 vs $695, but when I bought, the bank fee was marked up from $795 to $1095. Apparently, $1095 is standard now. Furthermore, the added a couple of points to the lease rate, increasing their profit by about $500.
The management goes on and on about their great service, etc, but they aren't much better than any other dealers. And if you are going to buy a $60000 car and lease it for two years, how often should it be in the shop anyway?
This dealership is for people who don't mind paying top dollar for their car - I trusted them, and paid too much. Learned my lesson the pricey way.
Don't make my mistake and avoid this dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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customer_svc on 06/26/2013
Dealer Response
We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything that would make this experience better, please let us know.
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