Jim Falk Lexus of Beverly Hills

I walked in to this dealership because I found a used car they had for a very reasonable price. As i walked in to the lobby nobody attended me since I was not dressed in a suit and tie or whatever. I was wearing my work uniform. I had to ask for help in order to get some attention. I waited 20 mins for someone to attend me. ( by the way I' am a Latino Male) Finally someone came up to me. We spoke about the car I was interested in. We test drove it. I wanted it. The deal was a cash only sale. a 10k+ car. I agreed. We sat down and did some negotiating. The manager came and said the price is firm on the cash sale. I explained that the driver seat was not operating properly for length adjustment. He quoted "then the car is just not for you" and walked away. Any how I still wanted the car and accepted it as is. They asked for my personal information to run my credit and I asked why if the deal was a cash deal only. They said is just to keep my information for future reference. Come to find out they actually ran my credit a few weeks later. SMH! Mind as well I should of bought it from a private party. In the end I would not recommend this dealer to anyone. I tried contacting lexus with this issue and they said they will look into it. A year later and still no response. I guess go dress in a suit and tie in order to get better service. If I had the option to rate this dealership with no stars I would definitely do it!