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Three Way Chevrolet Service Reviews

  • 4501 Wible Rd
  • Bakersfield, CA 93313 (map)
  • Chat with Dealer
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Service Rating Threeway Service Survey By Cathyt0424 on 10/20/14 08:50:10 AM PDT
Recommend this dealer? Yes

Rusty was very helpful and professional. He made sure a recall was taken care of and helped me understand how to use my Radio settings. He made sure my SRX was nice and clean when I picked it up. Outstanding Service.
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Service Rating customer survey By Silvergal on 09/18/14 02:22:22 PM PDT
Recommend this dealer? Yes

I like dealing with 3 Way but I am a bit disappointed in the fact that I have been waiting since May 2014 for the recall repair to be done on my 2009 HHR for the key problem. The parts were ordered in May but just never seem to have shown up yet. I certainly don't want to be one of the statistics t...
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Dealer Response

Thank you very much for your feedback. I am disappointed to hear about the frustration caused in regards to the recall repair. If you would like to discuss your experience further, please don't hesitate to contact me directly. Sincerely, Kirk Sorenson - Servic... Read more

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Service Rating Volt charge cord problems By SFC1958 on 09/16/14 05:34:11 PM PDT
Recommend this dealer? Yes

Not much has been the same for the good since losing Lonnie as my service representative. I realize things are busy but with an increasing emphasis/competition on electric transportation there is a different time service requirement for these vehicles. If you cannot charge it it is of no value to t...
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Dealer Response

Thank you for taking the time to provide us with this feedback. We love hearing from our customers because it helps us to make sure that we are doing everything possible to achieve complete satisfaction. We're very sorry for any inconvenience that occurred in ... Read more

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Service Rating Rear end / alignment service By B_cooper422 on 09/06/14 01:25:26 PM PDT
Recommend this dealer? Yes

Alex in service has always been awesome! Great guy to deal with. I understand with all the recalls that there will be a delay. The rear end replacement took two weeks, ok. But when I picked up my truck, the alignment was WAY off and my truck was "crab walking" down the road and the steering wheel wa...
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Dealer Response

While I am pleased to hear that your overall experience with us was so positive, I would like to apologize for the frustration caused by the repairs. We strive for 100% customer satisfaction, and it's always a disappointment when we fall short of this... Read more

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Service Rating Fantastic service. By Jacob_G on 07/09/14 10:11:00 AM PDT
Recommend this dealer? Yes

They were extremely accommodating to our needs as our car broke down and we were stranded out of town (we live in Sacramento). They were able to get us taken care of that day. I couldn't have made it back to work on time without them!
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Dealer Response

Jacob, thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate ... Read more

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