Jim Burke Ford
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Dealership Service Review
service Rating
A Long Wait
Written by 06/27/2016
onThe staff was very friendly and helpful but it took seven hours of waiting in the lounge (I live out of town) to try and diagnose the problem. They were unable to duplicate the problem so I left with the issue not resolved.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes