Should have read the reviews first!Written by aaronu on 03/06/10 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
We happened to find a Nissan Versa at a great price online at this dealership. 08 for 10,999. So first thing the sales person although helpfull didn't know anything about the cars he was selling and seemed fairly new to the store so I can't necessarily fault him for that. We talked to the sales manager and he told us that the price was 11,999. We told him about their ad on the web and he said that they would honor that. We wanted to take a look at some others and in particular the same car (with the same approx mileage and same year) in red at another dealership for the same price. The sales manager asked if he could bring the total out the door price down to 11,500 if we would buy now. We said yes because it was a better deal than other places had offered. However when the paperwork was written up he never told us what the car price would be if the out the door price was 11,500 but we took his word that everything was correct and so didn't pull out a calculator to add up the price in the contract. We added the warranty and GAP insurance so the total vehicle price was well hidden. I later calculated the total and it came to 12,000. When we talked to the sales manager later he said he couldn't remember the actual deal and that his manager said that he only remembers that we agreed to 12,000. I know it's only 500 dollars but to be scammed out of it and not be able to re-contract based on incorrect info on the contract (besides the vehicle price discrepency the interest rate is wrong as well but that is being corrected by the bank (Always use your personal bank when financing so the dealership can't change your rate!)) made the entire situation worse. We now are told that we can cancel the warranty within 30 days but have to wait for the paperwork to arrive, bring it to the general manager, and refinance with the bank to lower the monthly payments.