Russell Chevrolet
Customer Reviews of Russell Chevrolet
Amazing staff and service
byon 01/29/2024
Attentive, understanding and relaxed experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership
byon 02/04/2024
Got my vehicle in and out on time...........
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing staff and service
byon 01/29/2024
Attentive, understanding and relaxed experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Exceptional Service
byon 12/28/2016
We can't thank the Russell Chevrolet Family enough for the exceptional service we received. Darren Phillips went our of his way to make sure we were taken care! I can't think of a more pleasant experience when purchasing a vehicle in the past.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service
byon 12/22/2016
Great Service. Everyone was nice. Went inside & the dealers were ready to assist right away. They thoroughly explained the paperwork. They got me financed quickly. Nothing seemed rushed when showing & test driving the cars. Would recommend them to friends & family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Shining and Big Timing
byon 12/14/2016
Thank you Russell Chevrolet. Excellent work. Excellent communication. Excellent price. Still using Russell Chevy after 15 years. Trustworthy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Terrific
byon 12/14/2016
The folks at Russell Chevrolet are very professional and caring, they make each visit to their dealership rewarding, the folks in their service department are the best I have seen.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Russell is the Best!
byon 12/07/2016
It's so hard to find a family owned and operated dealership with honor and who are commitment to servicing the needs of their customers. Russell is exactly that! So happy with the level of service! They serviced my 2015 Chevy Tahoe and did a great job! Recommend to everyone!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 12/07/2016
The team at Russell helped us make the right decision. Love our new Tahoe!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
4wheeldr
byon 11/25/2016
This is 5th vehicle purchased from Russell Chev. Not a lot of back and forth to get right with price which we appreciate. Had exactly what we wanted and had a great salesman. We also use the service department a lot at Russell and have always been extremely pleased.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Sales and Service
byon 11/23/2016
This is our 2nd buying experience with Russell Chevorlet. The staff treated us like a priority customer and provided exceptional customer friendly service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Seniors can be pleased
byon 10/26/2016
Was pleased with my purchasing of Malibu 2016.I was wanting it have Sunroof,but did not work out for me,one they had was not interior color for me,tried to find one,but problem there.Malibu I purchased has safety package. Sales Rep was very helpful and worked very hard to get me car.Sales Manager was very came out to meet me also.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
EXTREMELY HAPPY CUSTOMER
byon 10/25/2016
I was most happy with my whole experience at Russell Chevrolet. I came there from Memphis to get your good service and a great deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service Advisor Chris
byon 10/24/2016
Chris was very professional, courteous and customer friendly. He insured all the recalls on the vehicle were properly done. I am impressed by the service work provided by the mechanics and the best service advisors in this area. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceptional service
byon 10/18/2016
Husband and I were very pleased with the customer service for us and a son who purchased an identical Tahoe at the same time. Mr. Fields spent an exceptional amount of time showing us different aspects of the vehicle. He set up all the electronics and pared our cell phone. We returned several days later to pick up floor mats that were ordered and he again reviewed a number of electronics that I had questions about! Highly recommend him as a great member of the team. Also have to give appreciation to the finance department who worked long and hard to get the best rate, and did!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
unknown noise
byon 10/16/2016
Had what sounded like a belt issue but it turned out to be something even worse. Russell Chevrolet did an exceptional job by finding and correcting the issue very fast. The service was covered under the warranty and cost me nothing. I highly recommend Russell Chevrolet service for a job well done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Personal service
byon 09/30/2016
Russell Chevrolet has the best employees. Not only know their job they are friendly and courteous at all times. Would not go anywhere else for service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Salesman & Staff
byon 09/28/2016
Randy Gilbreath was awesome and straight to the point to meet us at an agreeable price without tying us up all day long to get there! Price Pruitt & Randy worked diligently to get us in a new truck! Bill Dortch was exceptional in completing the paperwork, very thorough and expedient in getting through all of it. All of these things made for great buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience!
byon 09/07/2016
We enjoyed the "Russell Chevrolet" experience. We received professional service with attention to the little things that made our experience great. Our transaction was painless and relatively quick. They made sure to get us home in time for the game! The service department is also top notch. I wouldn't go anywhere else!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
fantastic experience
byon 09/07/2016
this was the easiest car buying experience ever. the entire team was very knowledgeable and professional. I would tell anyone looking for a new or used car to see Russell Chevrolet.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service!
byon 09/05/2016
i am so impressed with the service that I have received from Russell Chevrolet. From the time I purchased my car, to the first oil change, always the same excellent service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 08/09/2016
I always get great service with very little wait time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments