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Sands Chevrolet at Surprise


16991 W Waddell Rd, Surprise, AZ 85388 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (8) No (1)
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Dealership Service Review

4 out of 5 starsservice Rating
Service Documentation
Written by teegan14 on 12/23/2014
My 2006 GMC Sierra HD Duramax diesel received its 60,000 mile major service at Sands Chevrolet. This service includes dozens of checks and I was surprised that no detailed information was provided regarding the wear on the vehicle. For example, there was a full inspection of the brakes but no indication of the % wear or % remaining was provided. Same for tire wear, and for engine coolant strength, wiper blades, fan belt, etc.. Victor, my service advisor, simply commented that 'all was good' which is far less information than I'm used to. I am from Canada and my GM servicing dealer there provides a very detailed report signed by the servicing technician. Other than that, everyone was so helpful, friendly and professional.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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