Van Chevrolet Buick GMC
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Dealership Sales Review
sales Rating
Horrible Customer Service
Written by 01/22/2014
onAbsolutely horrible customer service. Tricked me into buying the extended warranty on an used vehicle (no biggie since you can cancel within 30 days for a full refund). Sent in the cancellation paperwork 6 days later. Several followup calls/emails over the next weeks assured it was being handled. Finally called the warranty company today (46 days later) and they have no record of the cancellation request. Honesty and customer service go a long way, and this place has neither...
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No