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Peoria Ford


9130 W Bell Rd, Peoria, AZ 85382 (map)
Today 7:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Baited and switched... Twice
Written by Bengoshiphred on 12/20/2014
I went in on a Monday night to look at a Blue 2012 GMC Sierra Crew Cab 4x4 I had seen on Edmunds at Peoria Ford for roughly $27,000, but I was told that it was sold the day before and had some other trucks pushed on me that I wasn't interested in. Four days later, the truck was still on Edmunds and the price was lowered to $21,999. Assuming it was too good to be true, I wanted to at least check it out anyway. I called Friday to confirm it was there, and was told 3 times that it was and that the rep "could see it in the lot." Hoping the dealership was reasonable, I left work in the middle of the day to go look at the truck. After waiting in the cubicle on the status of the truck, the rep came in and told me "I have great news and better news - we have more truck for less!" He showed me a Red F-150 2x4 for $27,000 and did this whole spiel, when the sales manager came out and they put on this whole show. "Just met with the owners, we need to move some iron! Let's get this man his truck!" In what world is $27,000 less than $21,999? I left angry and still truckless. As I write this review Saturday morning, the truck is still posted at $21,999. They either really don't have the truck or they do and won't sell it to anybody. Such a blatant bait and switch is borderline fraudulent to me especially after lying multiple times to my face. If you see a good price on a vehicle here, save yourself the headache and ignore it. There are a few more honest and reasonable dealers in the Phoenix area that you can reward your business with.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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van_tuyl on 02/09/2015
Dealer Response
Hello, and thank you for writing about your experience with us. We pride ourselves on fair and straightforward pricing, and we apologize for the discrepancy on our site regarding the truck you were interested in. We thank you for bringing this matter to our attention so we can correct it, but we’d like the chance to speak with you and try to make things right. As we’re unable to locate your contact information given your screen name, we urge you to reach out to Beverly Woodhull at 623-977-8888.
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