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Larry H. Miller Dodge Ram Avondale


10101 W Papago Fwy, Avondale, AZ 85323 (map)
Today 08:00 AM - 09:00 PM
Sales Rating
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Yes (20) No (0)
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Dealership Sales Review

2 out of 5 starssales Rating
Disappointment
Written by beandip on 05/30/2014
Went to the dealer and found a great car 2014 Dodge Charger R/T and did the paperwork on it and took it home that night. This is where it turned bad quick, after a full week of driving the car and getting accustom to having a wonderful car we were called back in to inform us that there was an issue with financing and POI or proof of income. After talking to them about our options and hearing that the original payment that was discuses 729.00 at a 6% interest witch was on the paperwork was now 791.00 and 13% and that the income we had 4100.00 a month was not sufficient because they could not use 1478 dollars of it and that my wife had not been at her work for the duration they required 1 year because she is a waitress. Just to clarify she has been at the same job for 10 months 3 weeks and 5 days and bringing in about 1200 a week give or take about 150. So after talking to them and hearing the options of waiving the POI and increasing or interest rate to 13.5% and a payment of 810.00 and with the trade in on our 2012 ford focus originally 8600 and talked after we went to leave the dealership to 14000. Now keep in mind the car is 2012 with two tone leather interior fully loaded with 40000 miles and with a resale of 18000 with no issues with paint or body all maintenance on vehicle preformed and still could not talk them to a reasonable offer. Now we already knew that we would have negative equity to carry over but 8000 dollars worth. Now our salesmen was grate and would be the only reason we would go back but hay you can find a good sales man anywhere because the 14000 we were offered after haggling with them for HOURS was what we were offered everywhere else right of the bat.Now to end this novel we had to take the car back after driving it for 7 days and told that we should take the payment option of 810.00 because its a good deal. If you all are wondering that is more that you pay for some mortgage loans. And 13.5% interest is a deal sorry to say its not I have 4.5% on the focus
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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saxtonh on 06/09/2014
Dealer Response
We apologize and know this type of situation can be frustrating. Unfortunately with the finance process, a lot of unforeseen things can arise. We did our best to help you based on the circumstances and hope to work with you again in the future. —Mike Messina, General Manager
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