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Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Mobile

4.6
Overall Rating
4.62 out of 5 stars(115)
Recommend: Yes (56) No (5)
Write a review: Sales | Service
5 out of 5 starssales Rating

Happy Customer Roosevelt Newsome

by Veltnewsome on 01/31/2024

Very nice experience will buy from them again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

115 Reviews
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5 out of 5 starssales Rating

Happy Customer Roosevelt Newsome

by Veltnewsome on 01/31/2024

Very nice experience will buy from them again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Jeep Wrangler

by Jeffrey on 01/05/2024

I walk in to the dealership and immediately felt welcome. Took the test drive and my wife loved the way she was treated. After we made the offer, the buying process went smoothly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starsservice Rating

Undisclosed

by Private on 12/09/2023

Scheduled my appt for 7am and didn’t even open service dept til 7:45ish which caused an extra hour wait.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Service for 2021 Ram

by Mr Velt on 12/01/2023

Great service advisor very helpful and will to resolve the problem

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

selling and buying with Lebron

by Steve Doe on 11/29/2023

No pressure. Easy peasy from beginning to end. Give Lebron a raise!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service!

by Edward A. on 11/15/2023

Troy the Service Technician did an outstanding job with diagnosing my Jeep Wrangler. He was very through and explained the problem very simply. They fixed my problem quickly and I was back on the road in no time. Thank you Troy and the great people at Autonation!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

My car repair

by Ms. Robinson on 11/09/2023

Took vehicle in for a tune up and presented with a car shield repair warranty.. only to find out that car shield wouldn't pay for any of it. .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Mike Smith

by Mike Smith on 11/07/2023

Outstanding experience. Chris is a great sakes person. No high pressure sales here and everyone in very professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2023 Jeep compass

by Christine on 11/05/2023

Labron made the process very easy and painless. I was very satisfied with the attention to detail to get me into what I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Purchase a key

by Joanna F on 10/23/2023

Troy was excellent in handling my concerns. He kept me informed about the progress of my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Jeep Liberty Service at AutoNation Mobile, AL

by MasterChief on 10/23/2023

The staff is so knowledgeable and goes out of their way to repair my beloved, but challenging 2005 model automobile when it needs TLC.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service to my Pacifica Hybrid

by SandraB on 10/19/2023

I can't say enough about Michael, he was friendly courteous and professional. He took the time to explain everything about the diagnostic and the service completed and did not rush my questions. Thanks Michael!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Frank48 on 10/03/2023

I am very pleased with the service that I received. Everyone was so courteous and kept me informed of the progress.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Service Experience

by Wendy Tabor on 09/21/2023

Went in for an oil change, rotate and balance for my tires. Dropped off my truck at 7:15 and was told the truck would be already close to 12:00, then did not hear one thing from the dealership until I went to pick up the truck after 5. There is absolutely no communication at all from the service department to the customer. I tried calling and texting (the number that was given to me FOR communication) without any response or call back. Upon going to pick up my truck, I was then not charged for the services due to the truck not being completed when promised and the lack of communication. Not my request at all, I tried to pay for the service but the advisor refused. When I got home and was looking through all my settings to verify that all the service settings had been reset, I found that my tires all had different pressures in them. I was under the impression that if you get a rotate and balance that the air pressure would be checked, not the case here. Very frustrated with the service received and the lack of communication from the service department.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

No Hassle Purchase

by Prisspace on 08/27/2023

My visit to AutoNation was a stress less and pleasant experience. The salespeople were really helpful, and at no time did I feel pressured to purchase a vehicle. They treated me like a person not just a sale, all of them that I interacted with were courteous and down to earth...really great guys!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Award Winning Service

by Cindy Rowe on 08/22/2023

I came in being my usual indecisive. God has to have sent Me Greene to my rescue! He was very professional still had a great attitude, ask me a few questions and came out with just the right vehicle for me. I test drove a couple but the 1st one was it. So if you want to be treated like family and need a car you ask for Me Greene he is a great guy and I will continue to do my business with Auto Nation.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by MarcusB on 08/17/2023

Excellent service and pricing as always

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

AutoNation Chrysler Dodge Jeep Ram Mobile

by Aguol kuot on 08/15/2023

Friendly and attentive services. Michael Robinson did an excellent job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great stuff!!

by Pandora on 08/14/2023

Dropped my car off last minute and they were more than welcome in accommodating me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Chrysler 200

by Tiffany on 07/29/2023

It was okay. My car wasn’t ready at the time it was suppose to have been but they got me ready and out fast. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Mike Cejka

by CAHolt. on 07/26/2023

Both the oil change and the tire rotation were completed and done to my satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi