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Hiley Volkswagen Huntsville


6944 Hwy 72 W, Huntsville, AL 35806 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
CUSTOMERS BEWARE!!!!
Written by ArtemG on 05/11/2015
I had extremely BAD i could even say shitty experience with this dealer. here is the story. i found a car which i was looking for at this dealership called them and pays the deposit to reserve the car!!! i was insured by the sales man Tairon Payne that the car in a PERFECT condition and it was passed through "1500" POINT INSPECTION!!! I am out off state buyer so i have to travel 4 hours one way. When i came to the dealership i found that another customer waiting to test drive MY RESERVED CAR WHICH SHOULD BE RESERVED ALL DAY LONG FOR ME!!! After test driving i found that in THE PERFECT CAR front brakes are gone and rear shocks (adaptive suspension 1000$ each) are licking ( and their MECHANIC "Justin" confirm it in front of me and the sales man) so total repair cost approximately 3000$ and a car i would like to purchase 25000$. I would start asking for the negotiations in a price or fixing the problem. The answer was from [non-permissible content removed] manager who is not even showed up for conversation " we can't sell you this car because it's not safe" BUT AT THE NEXT OFFICE THE CUSTOMER WHO CAME THE SAME DAY TO TEST DRIVE MY RESERVED CAR FILLED UP THE APPLICATION FOR FINANCE. So basically they told me " [non-permissible content removed] we gonna sell this car for our backup STUPID customer who doesn't understand nothing in cars and want notice any problems". I DO NOT WISH NOBODY EXPERIENCE WHICH I HAD AND HOPE MY STORY WILL HELP THE FUTURE CUSTOMERS BE WARY CAREFUL WITH THEM AND DO YOUR OWN INSPECTION BEFORE MAKE ANY DECISION TO BUY A CAR FROM THEM!!!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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