The Chevrolet Silverado 2500 is a big, capable, smooth-operating heavy-duty pickup that costs thousands less than similarly optioned competitors. If you really need to tow and are OK with an interior that features fewer premium materials than rivals, the Silverado 2500 HD becomes a compelling option.Read full review
Offering more towing and hauling capability than a Silverado 1500 but not the all-out max capacity you'll find in a Silverado 3500HD, the Silverado 2500HD blends value and performance in equal measure. This year, the 2500HD gets fresh styling, a new interior with upgraded technology, and improved powertrains with a higher maximum tow rating of 22,500 pounds when properly equipped. There's also a new ZR2 off-road version of the truck that's ready to take you farther off the beaten path than ever before.
The Silverado 2500HD ZR2 slots into the lineup just below the High Country model. It features a standard ZR2 suspension lifted 1.5 inches and equipped with exclusive off-road shock absorbers, an aluminum front skid plate, an electronic locking rear differential and a hill descent control system. Goodyear Wrangler Territory mud-terrain tires are also standard, and the ZR2 looks the part with blacked-out exterior trim and matching wheels. You can upgrade this version of the truck with a Bison Edition package, which adds decorative and protective equipment from off-road outfitter American Expedition Vehicles (AEV).
Competitors to consider
While the updated 2024 Silverado 2500HD is better than ever, it still can't muster the same amount of towing and payload capacity as the recently redesigned Ford F-250 Super Duty. However, the heavy Chevy is newly competitive with the Ram 2500 Heavy Duty, and the Silverado's corporate cousin, the GMC Sierra 2500HD, gets the same improvements but wrapped in different styling. Intrigued? Then be sure to read our testing team's Expert Rating of the refreshed 2024 Chevy Silverado 2500HD.
Edmunds Expert Rating
edmunds TESTED
Driven, tested, rated by automotive expert Nick Yekikian
Average
7.6
out of 10
We drove the 2024 Chevrolet Silverado 2500HD on our test track and on real roads. Our Edmunds team conducts rigorous independent vehicle testing, driving 500,000 miles a year.
Performance
7.5/10
How does the Silverado 2500HD drive? For something this big, the Silverado is a smooth operator. The diesel-fuel V8 we tested hauled the big Chevy to 60 mph in 6.8 seconds, which is more than respectable for something that tipped our scales at just over 8,000 pounds. That said, the burly diesel's 975 lb-ft of torque acts like a wave you simply ride on from one stop to the next. The transmission shifts promptly and unobtrusively.
For a truck weighing over four tons, braking and handling are never going to be high points. But in general, the Silverado 2500HD is easy to drive. The truck stops smoothly in city traffic and the steering is accurate and direct, which helps you stay within your lane with little effort.
Comfort
7.5/10
How comfortable is the Silverado 2500HD? The Silverado 2500HD manages to strike a nice balance between being ready for work but also comfortable when unladen. The ride is firm, but every little rut in the road doesn't make its way into your back as you roll along. The seats, on the other hand, could use softer padding and more support — our staff found them too flat and firm.
The climate system is easy to use and is capable of cooling or heating the cabin quickly. However, the fans whir away pretty loudly at their higher speeds. Otherwise, the cabin is pretty quiet at highway speeds. There is some wind noise that comes off this truck's massive side mirrors, but it isn't enough to be a major disturbance. Even the diesel engine is nothing more than a mild hum on the open road and doesn't make much of the characteristic diesel rattle.
Interior
7.5/10
How’s the interior? The Silverado HD's latest interior is a big improvement compared to earlier iterations. The interior is easy to use and all the controls are in sensible places, meaning they're easy to locate even while you're on the go. The crew cab we tested also felt capacious, with good headroom and legroom for passengers in all seats.
There are some drawbacks, however. The seating position, while commanding, feels too high, especially for taller drivers. Also, visibility is pretty poor in all directions. Looking over your right shoulder doesn't show anything beyond the huge rear roof pillar, and because the truck is so high off the ground, seeing smaller vehicles is tricky at best. You'll need to rely heavily on the massive side mirrors and cameras. And unless you're pretty tall, it's also difficult to get in and out of even with the truck's wide door openings and fold-out side steps.
*The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Chevrolet vehicles' destination freight charges. Dealer sets the final price.
How’s the tech? The Silverado's available 13.4-inch display has crisp-looking graphics and features Google built-in. This brings major gains to both navigation and voice recognition tech. It easily understands natural speech commands, and it's super easy to enter a navigation destination. It also features wireless connectivity for Apple CarPlay and Android Auto smartphone integration, as well as several USB ports to make sure you're always charged up.
A few advanced driver assist features come standard on the Silverado 2500HD, and others are available as options. Our test truck had adaptive cruise control, and we found it worked well in city traffic and on the highway. The lane keeping assistance system struggled slightly to keep the truck inside its lane, but that's largely down to the truck's huge width. The available blind-spot warning system and surround-view cameras also help make maneuvering and parking less stressful.
Towing and Storage
7.5/10
How are the towing and storage? The 2500HD with our test truck's diesel engine can tow up to 20,000 pounds, which puts it in the middle of the segment. If you opt for a fifth wheel or gooseneck towing arrangement, the 2500HD can tow up to 22,500 pounds. The 2500 also comes with some neat towing tech like a camera system that effectively removes a compatible trailer from the driver's view and hitch guidance, which should make hooking your truck up a simpler affair. Max payload for the 2500 is 3,900 pounds, again solidly middle-of-the-class. As with all trucks, maximum payload and towing number vary with your choice of body style, engine, and two- or four-wheel drive.
Thanks to its massive size, the Silverado 2500 has plenty of space to put small personal items. The two gloveboxes, huge center storage area and large center console can be used to store items at a moment's notice. The rear seat area is cavernous and features a rear bench that folds up in a 60/40 split, revealing a large floor to put bigger items into. The floor itself isn't completely flat, but that only takes a small amount of utility away.
How’s the fuel economy? The EPA doesn't rate heavy-duty pickups for fuel economy, so we don't have anything to compare our real-world data with. In general, we saw around 13 mpg in combined driving during our time with the 2500, and you expect to see a number in that range, especially if you opt for the diesel.
Value
8/10
Is the Silverado 2500HD a good value? This is the Silverado's strong suit. The High Country trim we tested is the highest possible trim you can get in a 2500, and the build quality of this truck was top-notch. It doesn't have some of the premium materials (like a leather-covered dash) that rivals do, but it sharply undercuts other top-spec competitors on price and, frankly, a truck that's built to work doesn't benefit too much from the extra leather our 2500 didn't have. In general, a Silverado HD is priced a bit less than the competition, and we think you're getting your money's worth.
Wildcard
7/10
The Silverado 2500HD is meant for those who truly need its immense towing capabilities or those who live way outside a city and could comfortably make use of this burly diesel pickup. We think the truck's styling is appropriately macho for the class, though it's not really memorable enough to really stand out.
2024 Chevrolet Silverado 2500HD trim level differences
The 2024 Chevrolet Silverado 2500HD is available in a wide range of configurations. You choose from regular-cab, extended-cab (Double Cab), and crew-cab styles paired with a standard or a long cargo bed. Six trim levels are available, including WT (Work Truck), Custom, LT, LTZ, ZR2 and High Country. However, not every trim level is available with every combination of cab and bed.
Which Silverado 2500HD trim does Edmunds recommend?
As much as we're drawn to the new ZR2 version of the Silverado 2500HD, the LT trim level provides the best value. It gets the new interior with digital instrumentation and a 13.4-inch touchscreen infotainment system and grants access to numerous appealing upgrades. They include larger wheels, black badges, additional tailgate utility, leather seats, and all the available trailering cameras and technology.
Helpful trims summary and side-by-side comparison chart
Reliability
The 2024 Chevrolet Silverado 2500HD has a 3 years / 36,000 miles basic warranty and 3 recalls. RepairPal gives it a reliability rating of 3 out of 5, ranks it #9 out of 19 among Fullsize Trucks. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
3 out of 5 stars3/5Above Average
#9 out of 19 among Fullsize Trucks
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$820/yr
vs. $752/yr for Average Fullsize Truck
Frequency
0.75x/yr
vs. 0.98x/yr for Average Fullsize Truck
Severity
21.3%
vs. 19.9% for Average Fullsize Truck
powered by RepairPal
Recalls
3 recalls found
Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
Recall Number:
24V894000
Manufacturer Recall Number:
N242469160
Number of vehicles affected:
131231
Defect Description:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Defect Consequence:
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Corrective Action:
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Recall Number:
24V060000
Manufacturer Recall Number:
N232426400
Number of vehicles affected:
570434
Defect Description:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Defect Consequence:
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Corrective Action:
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Recall Number:
23V549000
Manufacturer Recall Number:
N232414720
Number of vehicles affected:
3893
Defect Description:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Defect Consequence:
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Corrective Action:
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
The overall sentiment for the 2024 Chevrolet Silverado 2500HD is mixed. Many owners appreciate its strong power, towing strength, and interior features, often calling it their favorite truck. However, some owners experience issues like uncomfortable seats, electrical problems, and poor fuel mileage. While the truck has its fans, others note it feels underpowered or report problems with dealership experiences.
This summary is AI-generated from the text of owner reviews
This truck when loaded with a double axle trailer likes to wander and does not feel stable. The 6.6 seems to be under powered. Checked tires and they were inflated to 70 PSI. Not recommended for towing. My 2001 f250 with 6.8 feels more secure pulling the same trailer
Chevrolet Silverado 2500HD vs. Ford F-250 Super Duty
Ford pulled no punches when it redesigned the fourth-generation Super Duty lineup. The latest F-250 tows more, hauls more, and offers more features than the Chevy. However, the refreshed 2024 Silverado 2500HD makes up some ground with its new, more sophisticated interior and tech improvements. We like the styling more than before, too, and the 2500HD's tow rating closes in on the F-250's. Still, if you're buying a heavy-duty truck for heavy-duty work assignments, you can't beat the Ford.
GMC positions the Sierra 2500HD as a premium choice in the segment, so it costs more than the Silverado 2500HD even though the trucks are nearly identical under the skin. To justify the higher price, GMC throws in exclusive ownership perks, gives the Sierra fancier styling, and offers the Denali Ultimate trim level with high-end materials you can't get in the Chevy. Still, we think the Silverado is the better way to go unless you simply cannot live without the Sierra's bolder appearance.
With the Silverado 2500HD's upgrades for 2024, the Ram 2500 Heavy Duty isn't the slam dunk it used to be. It remains a great truck, wrapping a quality interior in classic Ram styling and offering a massive Mega Cab variant with more rear legroom than you could possibly need. But the Ram now falls short in maximum towing capacity, and the Silverado's new interior and ZR2 version make deciding between these two trucks harder than before.
*The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Chevrolet vehicles' destination freight charges. Dealer sets the final price.
Warns the driver if the weight of the Silverado and a trailer exceeds the truck's gross combined weight rating.
Trailer Side Blind Zone Alert
Warns the driver when other vehicles are in the truck's blind spots. It provides extra coverage when towing.
Adaptive Cruise Control with Trailer
Maintains a driver-set speed and safe following distance automatically. When trailering, it accounts for trailer drag and longer braking distances.
FAQ
Is the Chevrolet Silverado 2500HD a good car?
The Edmunds experts tested the 2024 Silverado 2500HD both on the road and at the track, giving it a 7.6 out of 10. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Chevrolet Silverado 2500HD. Learn more
What's new in the 2024 Chevrolet Silverado 2500HD?
According to Edmunds’ car experts, here’s what’s new for the 2024 Chevrolet Silverado 2500HD:
Improved powertrains and increased towing capacity
New interior with tech upgrades for most trim levels
Off-road-ready ZR2 model joins the lineup
Part of the fourth Silverado HD generation introduced for 2020
To determine whether the Chevrolet Silverado 2500HD is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the Silverado 2500HD. Look for specific complaints that keep popping up in the reviews, and be sure to compare the Silverado 2500HD's average consumer rating to that of competing vehicles. Learn more
Is the 2024 Chevrolet Silverado 2500HD a good car?
There's a lot to consider if you're wondering whether the 2024 Chevrolet Silverado 2500HD is a good car. Edmunds' expert testing team reviewed the 2024 Silverado 2500HD and gave it a 7.6 out of 10. Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2024 Silverado 2500HD is a good car for you. Learn more
How much should I pay for a 2024 Chevrolet Silverado 2500HD?
The least-expensive 2024 Chevrolet Silverado 2500HD is the 2024 Chevrolet Silverado 2500HD Work Truck 4dr Double Cab SB (6.6L 8cyl 10A). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $46,100.
Other versions include:
Work Truck 4dr Double Cab SB (6.6L 8cyl 10A) which starts at $46,100
Work Truck 4dr Double Cab LB (6.6L 8cyl 10A) which starts at $46,300
Custom 4dr Double Cab SB (6.6L 8cyl 10A) which starts at $47,800
Custom 4dr Double Cab LB (6.6L 8cyl 10A) which starts at $48,000
Work Truck 4dr Double Cab 4WD SB (6.6L 8cyl 10A) which starts at $48,900
Work Truck 4dr Double Cab 4WD LB (6.6L 8cyl 10A) which starts at $49,100
LT 4dr Double Cab SB (6.6L 8cyl 10A) which starts at $50,400
LT 4dr Double Cab LB (6.6L 8cyl 10A) which starts at $50,600
Custom 4dr Double Cab 4WD SB (6.6L 8cyl 10A) which starts at $50,600
Custom 4dr Double Cab 4WD LB (6.6L 8cyl 10A) which starts at $50,800
LT 4dr Double Cab 4WD SB (6.6L 8cyl 10A) which starts at $53,200
LT 4dr Double Cab 4WD LB (6.6L 8cyl 10A) which starts at $53,400
LTZ 4dr Double Cab SB (6.6L 8cyl 10A) which starts at $57,600
LTZ 4dr Double Cab LB (6.6L 8cyl 10A) which starts at $57,800
LTZ 4dr Double Cab 4WD SB (6.6L 8cyl 10A) which starts at $60,400
LTZ 4dr Double Cab 4WD LB (6.6L 8cyl 10A) which starts at $60,600
What are the different models of Chevrolet Silverado 2500HD?
If you're interested in the Chevrolet Silverado 2500HD, the next question is, which Silverado 2500HD model is right for you? Silverado 2500HD variants include Work Truck 4dr Double Cab SB (6.6L 8cyl 10A), Work Truck 4dr Double Cab LB (6.6L 8cyl 10A), Custom 4dr Double Cab SB (6.6L 8cyl 10A), and Custom 4dr Double Cab LB (6.6L 8cyl 10A). For a full list of Silverado 2500HD models, check out Edmunds’ Features & Specs page. Learn more