Used 2018 Jeep Grand Cherokee Altitude SUV Review
Consumer reviews
Read what other owners think about the 2018 Jeep Grand Cherokee Altitude SUV.
Most helpful consumer reviews
Great SUV for the money
Bruce, Cary, NC, 06/13/2018
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
Bought the 2018 altitude package in 4x4. Like the look and features without being over the top (wish it had the panoramic sunroof and hitch). Wife drives it around town with the kids and lives it. I drive it on nights, weekends, and trips when we all are together. Tech is great and convenient and the ride is smooth as butter. Cant wait to take it in the snow. Transmission seems a little … jerky at low speeds and the auto off feature is annoying. Thankfully it can be turned off. Unfortunately it defaults to on at start up. Storage is great and pickup is pretty snappy. Sound system is amazing. Uconnect is easy but has some gimmicky features. Gas mileage is so-so. Unsure if my system is not calibrated properly yet because I have so few miles but I drove 2 hours all hwy and the mileage was 21.7 on the screen. that's too low. Costs high 60s to fill up at $2.80 per gallon. The seat was comfy the first hour but I think I didn't have it adjusted to be fine for the whole trip. Started to feel uncomfortable. Wheel and drive position were picture perfect. Wish butt would have felt good. Will update as I find things.
the higher the tech, the more possibilities for er
Kevin T, Danbury, CT, 05/31/2018
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
2018 Jeep Grand Cherokee. Loved the vehicle at first sight. Before making the purchase I did a lot of researching online and through family/friends and co workers who may or may not have owned a jeep and/or if they knew someone with one. It was a 70/30 positive feedback. So my wife and I decided to go for it. 2/15/18 Brand new Jeep Grand Cherokee Altitude. drove off the lot with 5-10 … miles on it. Again, loved it. Everything about it was just what we wanted. Perfect size for a new young couple with kids, storage was perfect. Even our 5YO son liked the vehicle. 3 months into the vehicle, I started to notice some minor tech issues. At first I thought it was some kind of fluke, but it was not. Consistent tech issues. GPS wasn't accurate, safety air bag light came on, twice my rear view camera did not turn on when trying to reverse. And just recently 5/30/18 while backing out of my driveway, emergency brakes locked up on me. Nothing behind me or around me, it just locked up thinking I was going to crash into something. Sensor for the gas pump was broken. The sensor would turn the pump off thinking the tank is full when it really was not. First time Jeep owner and I was honestly looking forward to keep this vehicle til she dies. Could be our luck that we purchased one that had more issues. Overall disappointed, it being a brand new vehicle makes it even worst
Nothing positive about this vehicle
Brian, Northport, AL, 02/13/2019
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
This vehicle had a faulty steering module from the factory and the dealership from which I bought it refused to address it. I had to take it to another dealer to have it replaced. Then, immediately following that issue, the info-tainment center went berserk on me: The radio stations began randomly changing, the language settings began randomly changing, the climate controls began … shifting between settings, the seat heater and steering wheel heater began coming on and going off at random. Then, once this issue was addressed, the bluetooth connectivity began working randomly, and the Apple Carplay began working randomly. I can make phone calls through the system, and sometimes the recipient can hear me, and sometimes they cannot. I have less than 5000 miles on this vehicle and so far it is the worst vehicle I've ever purchased, and I have received the worst service of any dealer with which I've ever worked.
Update 02/2021 (since Edmunds asked): I’ve had the vehicle for just over two years, and the negatives to owning a Jeep have all to do with the service departments, and dealerships. This will be the last Jeep brand product that I purchase.
2018 Jeep Grand Cherokee - Disappointed in this 1.
ARTI, McHenry, IL, 06/07/2019
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
We had a 2014 Jeep Grand Cherokee Limited and bought it used, we did not have any issues with the vehicle, just normal wear. We decided to take the step to purchase a new vehicle this time around. We purchased a 2018 Jeep Grand Cherokee Altitude, we had the vehicle for 8 months and have 7600 miles on it when we were stopped at a light and when it turned green, we did not move at all! … It was the transmission! Very disappointed in this vehicle.
Edmunds Summary Review of the 2018 Jeep Grand Cherokee Altitude SUV
What’s new
- A new high-performance Trackhawk model joins the lineup
- Standard equipment now includes 7-inch entertainment touchscreen
- Part of the fourth Grand Cherokee generation introduced for 2011
Pros & Cons
- Pro:Plush interior with plentiful luxury and technology
- Pro:Enough off-road ability to conquer practically any trail
- Pro:Available V8 engines offer substantial power
- Pro:Impressive tow ratings for the class
- Con:Firm ride quality may disappoint, even with air suspension
- Con:Limited cargo capacity compared to top rivals
Which Grand Cherokee does Edmunds recommend?
There's no bad Grand Cherokee in the lineup, and picking one is largely about getting the capabilities you want or need. But if we had to choose just one, we'd go with the Trailhawk trim level. With special features such as off-road skid plates and low range gearing, it's prepared for any trail you might want to tackle. It's still useful for your daily commute, too, and can be fitted with pretty much all of Jeep's luxury-oriented features.
Full Edmunds Review: 2018 Jeep Grand Cherokee SUV
Driving
With many available engines and trim levels, there's a lot to choose from on the Grand Cherokee, but no matter which model you go with, off-road performance is rather good, even if handling isn't top-notch. The top-level Summit model we tested is the only Grand Cherokee that's not Trail Rated.
Comfort
The Grand Cherokee has excellent sound deadening, plus supportive seats and plenty of room to stretch out. Although we expected good things from the air suspension, it suffers in the city, struggling to soak up smaller bumps.
Interior
Jeep's most recent improvements certainly make the Grand Cherokee's cabin a nice place to be. The Uconnect infotainment system, materials and controls are at the top of the class, though the touchscreen forces too many steps for certain functions.
Utility
The Jeep Grand Cherokee is a capable tow rig and has decent cargo space. But three-row SUVs offer even more interior space.
Technology
Though the Uconnect system in the Jeep Grand Cherokee is one of the most user-friendly on the market, our test vehicle had several issues with reliability during operation. Knobs often failed to respond to inputs, and the satellite radio cut out so many times that we lost track.
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2018 Jeep Grand Cherokee in Ohio is:
not availableLegal