Skip to main content

Used 2018 Jeep Grand Cherokee Altitude SUV Review

Consumer reviews

Read what other owners think about the 2018 Jeep Grand Cherokee Altitude SUV.

5 star(34%)
4 star(22%)
3 star(22%)
2 star(0%)
1 star(22%)
3.4 out of 5 stars
9 reviews

Most helpful consumer reviews

4 out of 5 stars

Great SUV for the money

Bruce, Cary, NC, 06/13/2018
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
Bought the 2018 altitude package in 4x4. Like the look and features without being over the top (wish it had the panoramic sunroof and hitch). Wife drives it around town with the kids and lives it. I drive it on nights, weekends, and trips when we all are together. Tech is great and convenient and the ride is smooth as butter. Cant wait to take it in the snow. Transmission seems a little … jerky at low speeds and the auto off feature is annoying. Thankfully it can be turned off. Unfortunately it defaults to on at start up. Storage is great and pickup is pretty snappy. Sound system is amazing. Uconnect is easy but has some gimmicky features. Gas mileage is so-so. Unsure if my system is not calibrated properly yet because I have so few miles but I drove 2 hours all hwy and the mileage was 21.7 on the screen. that's too low. Costs high 60s to fill up at $2.80 per gallon. The seat was comfy the first hour but I think I didn't have it adjusted to be fine for the whole trip. Started to feel uncomfortable. Wheel and drive position were picture perfect. Wish butt would have felt good. Will update as I find things.
3 out of 5 stars

the higher the tech, the more possibilities for er

Kevin T, Danbury, CT, 05/31/2018
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
2018 Jeep Grand Cherokee. Loved the vehicle at first sight. Before making the purchase I did a lot of researching online and through family/friends and co workers who may or may not have owned a jeep and/or if they knew someone with one. It was a 70/30 positive feedback. So my wife and I decided to go for it. 2/15/18 Brand new Jeep Grand Cherokee Altitude. drove off the lot with 5-10 … miles on it. Again, loved it. Everything about it was just what we wanted. Perfect size for a new young couple with kids, storage was perfect. Even our 5YO son liked the vehicle. 3 months into the vehicle, I started to notice some minor tech issues. At first I thought it was some kind of fluke, but it was not. Consistent tech issues. GPS wasn't accurate, safety air bag light came on, twice my rear view camera did not turn on when trying to reverse. And just recently 5/30/18 while backing out of my driveway, emergency brakes locked up on me. Nothing behind me or around me, it just locked up thinking I was going to crash into something. Sensor for the gas pump was broken. The sensor would turn the pump off thinking the tank is full when it really was not. First time Jeep owner and I was honestly looking forward to keep this vehicle til she dies. Could be our luck that we purchased one that had more issues. Overall disappointed, it being a brand new vehicle makes it even worst
1 out of 5 stars

Nothing positive about this vehicle

Brian, Northport, AL, 02/13/2019
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
This vehicle had a faulty steering module from the factory and the dealership from which I bought it refused to address it. I had to take it to another dealer to have it replaced. Then, immediately following that issue, the info-tainment center went berserk on me: The radio stations began randomly changing, the language settings began randomly changing, the climate controls began … shifting between settings, the seat heater and steering wheel heater began coming on and going off at random. Then, once this issue was addressed, the bluetooth connectivity began working randomly, and the Apple Carplay began working randomly. I can make phone calls through the system, and sometimes the recipient can hear me, and sometimes they cannot. I have less than 5000 miles on this vehicle and so far it is the worst vehicle I've ever purchased, and I have received the worst service of any dealer with which I've ever worked. Update 02/2021 (since Edmunds asked): I’ve had the vehicle for just over two years, and the negatives to owning a Jeep have all to do with the service departments, and dealerships. This will be the last Jeep brand product that I purchase.
3 out of 5 stars

2018 Jeep Grand Cherokee - Disappointed in this 1.

ARTI, McHenry, IL, 06/07/2019
2018 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
We had a 2014 Jeep Grand Cherokee Limited and bought it used, we did not have any issues with the vehicle, just normal wear. We decided to take the step to purchase a new vehicle this time around. We purchased a 2018 Jeep Grand Cherokee Altitude, we had the vehicle for 8 months and have 7600 miles on it when we were stopped at a light and when it turned green, we did not move at all! … It was the transmission! Very disappointed in this vehicle.

Edmunds Summary Review of the 2018 Jeep Grand Cherokee Altitude SUV

What’s new

  • A new high-performance Trackhawk model joins the lineup
  • Standard equipment now includes 7-inch entertainment touchscreen
  • Part of the fourth Grand Cherokee generation introduced for 2011

Pros & Cons

  • Pro:Plush interior with plentiful luxury and technology
  • Pro:Enough off-road ability to conquer practically any trail
  • Pro:Available V8 engines offer substantial power
  • Pro:Impressive tow ratings for the class
  • Con:Firm ride quality may disappoint, even with air suspension
  • Con:Limited cargo capacity compared to top rivals


Which Grand Cherokee does Edmunds recommend?

There's no bad Grand Cherokee in the lineup, and picking one is largely about getting the capabilities you want or need. But if we had to choose just one, we'd go with the Trailhawk trim level. With special features such as off-road skid plates and low range gearing, it's prepared for any trail you might want to tackle. It's still useful for your daily commute, too, and can be fitted with pretty much all of Jeep's luxury-oriented features.

Full Edmunds Review: 2018 Jeep Grand Cherokee SUV

What’s new

Want power? Jeep is here to help you out by stuffing a 707-hp supercharged V8 into the nose of the new Grand Cherokee Trackhawk. It's more performance-focused than the existing 475-hp SRT. Finally, the 7-inch touchscreen is now standard; the 8.4-inch screen remains optional.

Vehicle overview

Whatever you're looking for in an SUV, the 2018 Jeep Grand Cherokee likely offers it. Depending on how you equip it, it can be well-rounded and luxurious, an off-road specialist or a hot-rod SUV. It's one of our favorites in the midsize SUV class.

Since it's a Jeep, you'd expect that the Grand Cherokee will offer class-leading off-road abilities, and it delivers. With special four-wheel-drive systems, available skid plates and multiple drive modes for varying surfaces, it goes much further off-road than the average SUV. But what you might not expect is the the Grand Cherokee's performance side. On top of the decently powerful standard V6 engine, the Grand Cherokee offers three V8 engine options, including a 475-horsepower V8 under the hood of the SRT model and the truly bonkers 707-hp Trackhawk model.

Stack up all the unique features, add them to the Grand Cherokee's inherent utility and you've got an SUV with something for just about everyone.

Most Grand Cherokees are available with rear-wheel drive (2WD) or four-wheel drive (4WD), Trailhawk is 4WD only and the SRT and Trackhawk get specialized all-wheel-drive systems. All Grand Cherokees are reasonably well equipped but certain upgrades are offered only on higher trims, including the 8.4-inch touchscreen and the optional V8 engines.

Standard feature highlights for the base Laredo include a 3.6-liter V6 engine (295 horsepower, 260 pound-feet of torque), an eight-speed automatic transmission, 17-inch wheels, heated mirrors, a rearview camera, rear parking sensors, keyless ignition and entry, dual-zone automatic climate control, Bluetooth, a 7-inch touchscreen with Android Auto and Apple CarPlay support, and a six-speaker sound system with satellite radio and two USB ports.

The Laredo E package adds a power-adjustable driver's seat, a few visual tweaks and the further option to add 18-inch wheels, the upgraded 8.4-inch touchscreen with navigation, heated front seats and a heated steering wheel, a power liftgate and remote start.

The Upland is a further optional Laredo package and comes standard with Jeep's Quadra-Trac I full-time 4WD system (similar to what's on the Trailhawk, but without a low-range gearbox). You also get 20-inch wheels, a blacked-out appearance package, heated seats and steering wheel, and the option to add a power sunroof and the 8.4-inch touchscreen with navigation.

The Altitude package for the Laredo trim keeps the blacked-out exterior trim but skips the standard 4WD. The Altitude comes standard with heated front seats and a heated steering wheel, leather seats with simulated suede inserts, a power liftgate, remote start, and the 8.4-inch touchscreen with navigation. The higher trim levels' nine-speaker stereo is an optional upgrade, as is a sunroof.

If you're looking for more creature comforts, then check out the Limited trim level. On Limited and above, you can go with the standard V6 or you can opt for the optional turbocharged 3.0-liter diesel-powered V6 (240 hp, 420 lb-ft of torque). The 5.7-liter V8 (360 hp, 390 lb-ft) is available but only with 4WD.

Other standard equipment on the Limited includes 18-inch wheels, remote start, auto-dimming driver-side and rearview mirrors, a power liftgate, a 115-volt power outlet, a heated steering wheel, heated front and rear seats, leather upholstery, power front seats and driver-seat memory settings.

Available options include a dual-screen rear-seat entertainment package, a suite of driver aids (adaptive cruise control, forward collision warning with automatic emergency braking, lane departure warning, parking assist, and automatic wipers), and the Luxury Group II package, which adds the nine-speaker stereo, xenon headlights and automatic high beams, a dual-pane sunroof, ventilated front seats, a power-adjustable steering wheel, and the 8.4-inch touchscreen with navigation.

Most of the Trailhawk's off-road gear can be added to the 4WD Limited with the Off-Road Adventure II package. The Limited can also be equipped with the Trailer Tow package, which adds a Class IV hitch receiver, 7- and 4- pin wiring harness, a full-size spare tire, load-leveling suspension, and additional engine cooling. This towing equipment is standard on higher-trim 4WD Grand Cherokee variants.

The Sterling Edition package is a variant of the Limited meant to celebrate the Grand Cherokee's 25th anniversary. It adds quite a bit of chrome exterior trim, some special Sterling Edition badging, 20-inch wheels, and on the inside unique leather upholstery and extended leather trim. The 8.4-inch touchscreen, nine-speaker stereo, blind-spot monitoring, and rear cross-traffic alert are also standard with the Sterling Edition.

The off-road-oriented Trailhawk trim level is our choice for the Grand Cherokee. Without a doubt, it's one of the most capable off-road SUVs in its class. On top of the Limited trim, it adds unique exterior styling flourishes, different 18-inch wheels with off-road tires, four-wheel drive with low-range gearing (Quadra-Trac II) and an electronic rear differential that works with a terrain-selectable traction control system (Quadra-Drive II).

The Trailhawk also has an adjustable air suspension (Quadra-Lift) with increased suspension travel and other Trailhawk-specific tuning, hill ascent and descent control, underbody skid plates, trim-specific interior styling, and an upgraded instrument cluster display with exclusive off-road features, power-folding mirrors, ventilated front seats, an 8.4-inch touchscreen interface, a navigation system and a nine-speaker sound system.

Next in the Grand Cherokee lineup is the Overland. It has a few more luxury options and shares the Trailhawk's latter four standard features as well as a mainstream version of its air suspension. It's also equipped with 20-inch wheels, automatic wipers, xenon headlights with auto high-beam control, LED daytime running lights and foglights, a dual-pane panoramic sunroof, a navigation system, a power-adjustable steering wheel and extended leather upholstery. The Off-Road Adventure II package is available, as is the rear-seat entertainment package, the active safety feature suite, and the Trailhawk's Quadra-Drive II system.

The High Altitude package adds blacked-out trim, the suite of driver aids, and a dual-pane sunroof to the Overland. Quadra-Drive II and rear-seat entertainment are available options for High Altitude-equipped Overlands, along with a 19-speaker stereo system.

If you want most of the creature comforts that the Grand Cherokee has to offer, definitely consider the Summit trim. It includes the Overland's standard equipment, plus polished 20-inch wheels, headlight washers, front parking sensors, a self-parking system (both parallel and perpendicular), additional noise-reducing window glass, active noise-canceling technology, adaptive cruise control, blind-spot monitoring with rear cross-traffic alert, a forward collision mitigation system with automatic emergency braking, lane departure warning, upgraded leather upholstery with diamond-quilted accents, and a 19-speaker Harman Kardon audio system. (A full leather interior with even more coverage is an extra-cost option.) Most of the Summit's safety equipment is also available on the Overland trim level via the High Altitude package.

A bit out of the standard structure is the high-horsepower SRT trim level. It is broadly equipped like the Summit trim level with a few distinctions. Unique standard equipment includes a 6.4-liter V8 (475 hp, 470 lb-ft), a specialized all-wheel-drive system (tuned more for high-performance driving than off-road use), 20-inch wheels with performance tires, an adaptive sport-tuned suspension, sport-tuned steering and brakes, a sport body kit, a limited-slip rear differential and selectable performance modes.

Options for the SRT include a dual-pane panoramic sunroof, two different 20-inch wheel styles (carbon black or lightweight), upgraded brakes, extended and upgraded leather upholstery, the 19-speaker audio system, and a towing package.

Even further down the high-performance rabbit hole, there's the Grand Cherokee Trackhawk. The Trackhawk gets most of the SRT's standard equipment plus the supercharged 6.2-liter V8 (707 hp, 645 lb-ft), an upgraded eight-speed transmission, an upgraded adaptive suspension and Brembo brakes, more aggressive-looking bodywork, and lightweight 20-inch wheels with high-performance tires. There are also some unique interior design cues and upgraded upholstery to set the Trackhawk apart from the group.

Many of the higher trims' standard features are offered on lesser models as options. The dual-screen rear entertainment system with Blu-ray capability is also optional for the Limited, Trailhawk, Overland, Summit and SRT. Quite a few aesthetic upgrades are available as well, depending on trim level.

Trim tested

Each vehicle typically comes in multiple versions, although trim levels share many aspects.
The ratings in this review are based on our full test of the 2014 Jeep Grand Cherokee Summit (turbo 3.0L V6 diesel | 8-speed automatic | 4WD).

NOTE: Since this test was conducted, the current Grand Cherokee has received some revisions, including a new gearshift lever, the addition of electric-assist power steering and a weight reduction courtesy of some aluminum suspension components. Other findings remain applicable to this year's Grand Cherokee.

Driving

With many available engines and trim levels, there's a lot to choose from on the Grand Cherokee, but no matter which model you go with, off-road performance is rather good, even if handling isn't top-notch. The top-level Summit model we tested is the only Grand Cherokee that's not Trail Rated.

Comfort

The Grand Cherokee has excellent sound deadening, plus supportive seats and plenty of room to stretch out. Although we expected good things from the air suspension, it suffers in the city, struggling to soak up smaller bumps.

Interior

Jeep's most recent improvements certainly make the Grand Cherokee's cabin a nice place to be. The Uconnect infotainment system, materials and controls are at the top of the class, though the touchscreen forces too many steps for certain functions.

Utility

The Jeep Grand Cherokee is a capable tow rig and has decent cargo space. But three-row SUVs offer even more interior space.

Technology

Though the Uconnect system in the Jeep Grand Cherokee is one of the most user-friendly on the market, our test vehicle had several issues with reliability during operation. Knobs often failed to respond to inputs, and the satellite radio cut out so many times that we lost track.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2018 Jeep Grand Cherokee in Ohio is:

not available
Legal