2020 Cadillac XT6 Review
2020 Cadillac XT6 Review
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The Cadillac XT6 is a sharp-looking newcomer to the midsize three-row SUV segment. Appealing technology features and a comfortable cabin impart good initial impressions. But once you start stacking the XT6 up against the competition, it begins to lose its luster. We were underwhelmed mostly by its poor drivability and an all-wheel-drive system you have to engage manually. On top of that, it seems a bit overpriced.
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2020 Cadillac XT6 Review
byDan Frio
Reviews Editor
Dan spent many years covering the go-fast, look-good, get-loud corners of the automotive universe. First, he served as editor of enthusiast magazines AutoSound and Honda Tuning, then as executive editor at SEMA News, the publishing arm of the trade group that produces the annual SEMA Show (yes, that show). As a contributor to Edmunds, he now likes to keep the volume low and the speed limit legal, providing expert car-shopping advice to drivers looking for the perfect match.
Pros
- Delivers both good power and ride comfort
- Many active safety features are standard equipment
- Third row is roomy enough for most adults
- Infotainment system is easy to use
Cons
- Minimal cargo space behind third row
- Jumpy throttle might draw concerned looks from passengers
- Low towing limits
- Competitors are overall less expensive and more refined
What's new
- The XT6 is an all-new model
- Part of the first XT6 generation introduced for 2020
Overview
It took time, but Cadillac's first three-row crossover is here. The 2020 Cadillac XT6 signals the Detroit luxury automaker's intention to compete at every level of the luxury SUV terra. But wait, you say. Doesn't the Escalade offer three rows? It does, yes, but the Escalade couldn't be more different from the all-new XT6.
Cost to DriveCost to drive estimates for the 2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.50 per gallon for regular unleaded in Ohio.
Monthly estimates based on costs in Ohio
$207/mo  for XT6 Premium Luxury
XT6 Premium Luxury
vs
$254/mo
Avg. Large SUV
The full-size Escalade remains a truck-based SUV powered by a thirsty V8. The XT6 is smaller and lighter thanks to its sedan-like chassis, and it is far more maneuverable than the Escalade's land-yacht proportions.
The XT6 is about the same size as the Audi Q7, one of its primary competitors, yet it offers a roomier third-row seat. It's also easy to reach that third row with second-row seats that slide and tilt forward. The Q7 is one of our top-rated luxury three-row crossovers, but on this score, the XT6 beats it handily.
To get that room, Cadillac took it out of the XT6's luggage space, which ranks low in the class — 12.6 cubic feet with all the seats up. But folding both rear rows opens up a properly large 78.7 cubic feet of space, ideal for times when you'll need to load it to the roof.
The XT6 comes with all the active safety features you expect on a modern vehicle, with even more that are optional. There's an 8-inch touchscreen display, two USB jacks for each row of seats, and an array of options that include a Wi-Fi hotspot, Apple CarPlay and Android Auto, and wireless device charging.
Power comes from a 310-horsepower V6 engine, the same engine in the smaller XT5 crossover. That's slightly more power than many competitors and is adequate in hustling the larger XT6 to highway speeds. Properly equipped, the XT6 can tow up to 4,000 pounds. That's on the low side of the class, with some luxury rivals able to pull around 7,000 pounds, but it's still enough for most light-duty trailering.
Overall, the XT6 is a solid pick for a three-row luxury crossover SUV, though rivals such as the Q7, Acura MDX and Volvo XC90 are a little more compelling overall.
Edmunds Expert Rating
Our VerdictThe Edmunds Vehicle Testing Team evaluates a fresh batch of vehicles every week, pairing objective assessments at our test track with real-world driving on city streets, freeways and winding roads. The data we gather results in our Expert Ratings. They’re based on 30-plus scores that cover every aspect of the automotive experience.
Average
7.3
out of 10
edmunds TESTED
The Cadillac XT6 is a sharp-looking newcomer to the midsize three-row SUV segment. Appealing technology features and a comfortable cabin impart good initial impressions. But once you start stacking the XT6 up against the competition, it begins to lose its luster. We were underwhelmed mostly by its poor drivability and an all-wheel-drive system you have to engage manually. On top of that, it seems a bit overpriced.
Rated for you by America's best test team.Performance
7.0/10
How does the XT6 drive? The XT6's 3.6-liter V6 engine propels the XT6 to 60 mph in 7.3 seconds, which is sufficient for a vehicle of this size but a fair bit behind the segment leaders. Oddly, the all-wheel-drive system doesn't engage automatically, so you have to switch it manually when you think you need it.
Other disappointing driving traits include torque steer — a trait where the steering wheel can jerk in your hands when you mash the gas — and tricky low-speed drivability because of an overly sensitive gas pedal. Also, the front chin spoiler, which helps with aerodynamics, scrapes on some driveways — a sign that you'll want to avoid off-roading.
Other disappointing driving traits include torque steer — a trait where the steering wheel can jerk in your hands when you mash the gas — and tricky low-speed drivability because of an overly sensitive gas pedal. Also, the front chin spoiler, which helps with aerodynamics, scrapes on some driveways — a sign that you'll want to avoid off-roading.
Comfort
7.5/10
How comfortable is the XT6? The fairly comfortable front seats have effective heating and cooling functions but lack some adjustability; lumbar support is only two-way adjustable, for instance, and there's no thigh cushion extension for those long of leg. The reclinable second-row captain's chairs are relatively comfy but nothing special. As for ride comfort, our test XT6 Sport did a good job of softening hard road impacts but didn't control well the residual up-and-down body motions that followed. This trait could be a problem for motion-sensitive rear passengers.
The automatic climate control system works well and responds immediately to your temperature demands, though the primary controls are split between physical buttons and the touchscreen, which is never really optimal. However, the cabin is pretty well insulated from sound. The XT6 isn't as quiet as an Audi Q7, but it's quieter than many luxury SUVs.
The automatic climate control system works well and responds immediately to your temperature demands, though the primary controls are split between physical buttons and the touchscreen, which is never really optimal. However, the cabin is pretty well insulated from sound. The XT6 isn't as quiet as an Audi Q7, but it's quieter than many luxury SUVs.
Interior
7.5/10
How’s the interior? Cadillac decided to add a rotary controller to complement its touchscreen interface at a time when most other automakers are getting rid of them. We applaud this decision, but some of the remaining touch-sensitive controls are still finicky to use.
Entering and exiting is a breeze thanks to squared-off door openings and low stepover height. Even crawling into the third row is pretty easy if you get the second-row captain's chairs. Once you're in, there's a pretty good amount of room in all rows. Visibility is good all around and is aided by low-mounted side mirrors and an optional surround-view parking camera system.
Entering and exiting is a breeze thanks to squared-off door openings and low stepover height. Even crawling into the third row is pretty easy if you get the second-row captain's chairs. Once you're in, there's a pretty good amount of room in all rows. Visibility is good all around and is aided by low-mounted side mirrors and an optional surround-view parking camera system.
Technology
8.0/10
How’s the tech? The optional Bose audio system has enough output to let you really bump up your tunes with decent sound clarity. Unlike some weaker competitor systems, this one sounds loud at even half the volume. The native navigation responds to natural language and is fairly easy to use. For those who prefer their smartphones, Apple CarPlay and Android Auto are included, and there is no shortage of charge options. (We counted six USBs plus a wireless phone charger in our test XT6.)
We generally like the XT6's driving aids. Adaptive cruise works well, but the lane keeping system is more of a prevention aid than an active centering aid. Don't bother getting the expensive Night Vision option because it doesn't work very well.
We generally like the XT6's driving aids. Adaptive cruise works well, but the lane keeping system is more of a prevention aid than an active centering aid. Don't bother getting the expensive Night Vision option because it doesn't work very well.
Storage
7.0/10
How’s the storage? Power flat-folding third-row seats are always nice to have, especially if they work quickly, as they do in the XT6. There are controls both at the cargo hatch and the rear passenger door, which is convenient. The cargo area's liftover height is a bit high, and storage behind the third-row seats, at 12.6 cubic feet, is below average. Max cargo capacity is a more appropriate-for-the-class 78.7 cubic feet.
Small-item storage in the cabin is also average. Others in the class offer more clever solutions. We had trouble finding space for sunglasses, for instance. And the upper tray under the armrest is a bit cumbersome to remove, especially if you have the USB cables plugged in. For family duty, the XT6 offers sufficient space in the second row to fit a large rear-facing car seat behind the driver.
Small-item storage in the cabin is also average. Others in the class offer more clever solutions. We had trouble finding space for sunglasses, for instance. And the upper tray under the armrest is a bit cumbersome to remove, especially if you have the USB cables plugged in. For family duty, the XT6 offers sufficient space in the second row to fit a large rear-facing car seat behind the driver.
Fuel Economy
7.5/10
How’s the fuel economy? The XT6 is estimated to return 22 mpg combined (17 city/24 highway), which is about where most of the competition falls. We achieved an average of 22.6 mpg on our 115-mile mixed-driving evaluation route, which is in line with our expectations, and possibly an indication that the XT6 should match its window sticker targets.
Value
7.0/10
Is the XT6 a good value? The XT6 from a value standpoint is sadly less than the sum of its parts. The interior cabin materials are actually quite nice, but the execution of how those materials are put together is lacking. This cabin doesn't quite meet the level of sophistication of other competitors at this price, or even competitors that are thousands of dollars cheaper. Cadillac's MSRP seems too much for what you get here. Many competitors have more to offer, whether it's lower cost or better luxury.
Cadillac offers a better powertrain warranty than the Europeans, and its roadside assistance coverage is better than most others. It also offers one year of free scheduled maintenance, which is a small plus.
Cadillac offers a better powertrain warranty than the Europeans, and its roadside assistance coverage is better than most others. It also offers one year of free scheduled maintenance, which is a small plus.
Wildcard
7.0/10
We dig the XT6's styling overall and that it's instantly recognizable as a Cadillac. The interior design is also cohesive and works with the underlying design, but it doesn't feel as upscale as others, especially at this price. Where this XT6 mostly loses us is the driving experience. At times we thought to engage the all-wheel-drive system full time just to get rid of the torque-steer issue, but that would come at the unnecessary cost of fuel efficiency. That probably detracts the most from the luxury experience.
Which XT6 does Edmunds recommend?
With just two trims available, the best XT6 for your needs depends on whether you want the Sport's adaptive suspension or prefer the Premium Luxury's chrome styling accents. We say stick with the Premium Luxury. It's loaded with features and tech, and nearly every standard feature on the Sport — all-wheel drive, adaptive suspension, towing features — is also available for Premium Luxury as an à la carte option or in a package.
2020 Cadillac XT6 models
The 2020 Cadillac XT6 is available in two trim levels, Premium Luxury and Sport. Both come with a 3.6-liter V6 engine (310 horsepower, 271 lb-ft of torque) and a nine-speed automatic transmission. Premium Luxury trims come standard with front-wheel drive, but all-wheel drive is optional. Sport trims are all-wheel-drive only.
Both trims come with nearly identical features, with the Sport offering a handful of performance and cosmetic differences. Highlights of the Premium Luxury include a sunroof, a hands-free liftgate, heated front seats, and a heated steering wheel, among other luxury touches.
Infotainment features are generous and include an 8-inch touchscreen with a secondary dial controller, Apple CarPlay and Android Auto, satellite radio, six USB ports (two for each row of seats), a 4G LTE Wi-Fi connection, and a wireless device charge pad.
The XT6 offers a pretty typical bundle of driver safety aids for a luxury crossover, including automatic emergency braking, blind-spot warning and lane keeping assist, and parking sensors. You also get Cadillac's Rear Vision Camera, which fills the rearview mirror with a real-time image from a rear-mounted camera.
The Sport trim comes with the same features, but it adds an adaptive suspension, gloss-black exterior trim accents and towing aids.
Multiple options are available for both trims, with highlights including an upgraded Bose sound system, a navigation system, upgraded leather upholstery and interior trim, and adaptive cruise control. The XT6 can be configured for six passengers rather than seven. Also optional is Cadillac's Night Vision, which uses infrared to detect pedestrians or large animals beyond the reach of the headlights.
Consumer reviews
Read what other owners think about the Used 2020 Cadillac XT6.
5 star(52%)
4 star(5%)
3 star(10%)
2 star(14%)
1 star(19%)
21 reviews
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Most helpful consumer reviews
5 out of 5 stars
XT6
Kyle, 10/12/2020
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
My wife has driven a full size XL version of Suburban or Yukon for the past 20 years. With the kids out of the house now, it was time to go a little smaller and sporty. The XT6 Sport model fit the bill. The wife loves it and we didn’t really give up much cargo space.
Spend the money and go with the AWD or AWD Sport model. We teat drove the FWD and there is no comparison.
1 out of 5 stars
Highly disappointed with the 2020 Cadillac XT6
David S. Klein, MD, 10/11/2021
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
The fit and finish of the vehicle is exceptional. The ride is marvelous. The top end electronic package, while expensive, has been a tremendous disappointment.
It has not worked since the day it was delivered. We have had this car in and out of the service department over 6 times. the computer on the car has a flaw that can make it 'go out' while you are driving down the road, it … may disappear when trying to park the car (camera goes blank) or it may simply tell you that it does not recognize you, your key or your identitiy.
The problem is that the technicians are incapable of diagnosing these sorts of problems, and the dealership is unwilling to replace the faulty computer. Instead, we get modules replaced, cables replaced, software re-installed and they've even blamed their own APP for the issues.
To top it off, when I called Cadillac Corporate office to get some help, they routed my call back to the dealership, and I'm back on the phone with the same ineffective technician that I'm complaining about.
The car was taken into the shop, as the scheduled it, and it was not touched for 5 day. After 10 days, they still cannot figure it out, and we were told that they would call in an 'expert.'
For the money invested in this vehicle, I should be getting a much better service experience.
2 out of 5 stars
Not sure of this car
Robert Hofmann, 01/04/2020
2020 Cadillac XT6 Premium Luxury 4dr SUV AWD (3.6L 6cyl 9A)
I have driven Cadillac's most of my life. But in 2010 & 2013 I drove Lincoln's because Cadillac was not offering leasing. I went back to Cadillac leasing a 2014 XTS (which I thought was a great car) and then a 2017 Cadillac CT6 Platinum. This CT6 was the best car I ever had! Just fantastic! But when I lease a car I never lease the same one because in my mind I'd still be driving the same … car I just turned in. So this time around I decided on a 2020 XT6. I won't go into a long story but I took delivery on November 6th 2019. As of today both the right front door and left rear door were misaligned, drivers door has a noise sounding like rubber on rubber, there is a rattling noise from the sunshade over the second row of seats, the right outside mirror stopped going down (as I had it set) when I put the car in reverse, the satellite radio loses connection and won't restart. My CT6 NEVER had any problems in the 3 years I had it and NEVER had one squeak or rattle. And after leaving the car at the dealer for 3 days just before Christmas out of my list of complaints only 1 item was fixed.
4 out of 5 stars
I bought one and this is my opinion
Braylon, 06/22/2020
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
I bought a brand new Cadillac XT6 about 4 months ago and I do like it. But I feel like for the amount they charge you for just the base package is a lot. Sadly I bought it without doing my research which I typically do. But there are features I don't get that I would if I went a less expensive vehicle. And beware that this car does not come with built navigation you have to pay for it … through on star. But they wont tell you till after your free trial is over. I love the design but I just wish they would give me more for money. But overall I love the car. Great ride and delivers tons of power.
2020 Cadillac XT6 video
2020 Cadillac XT6 First Look | NY Auto Show
Cadillac has addressed a glaring gap in its lineup with a new three-row crossover, the 2020 XT6. The XT6 enters a hotter-than-hot segment, but we wonder: Can it repeat the success of its monstrous big sib, the Escalade? Edmunds News Editor Will Kaufman gets up close with the newest,… tech-loaded Caddy at its Detroit Auto Show debut.
2020 XT6 Highlights
Premium Luxury
Base MSRP Excludes Destination Fee | $52,695 |
---|---|
Engine Type | Gas |
Combined MPG | 20 MPG |
Cost to Drive | $207/month |
Seating | 7 seats |
Cargo Capacity All Seats In Place | 12.6 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 4 years / 50,000 miles |
Safety
Our experts like the XT6 models:
- Safety Alert Seat
- Vibrates the driver's seat to alert you of things such as unintentional lane departure.
- Teen Driver
- Monitors driving habits, prevents disabling safety features such as stability control, and lets parents limit the volume of the stereo.
- Rear Camera Mirror
- Displays the view of a wide-angle camera in the rearview mirror to make reversing safer and easier.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover16.4%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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