Used 2020 Cadillac XT6 Consumer Reviews
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XT6
Kyle, 10/12/2020
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
31 of 31 people found this review helpful
My wife has driven a full size XL version of Suburban or Yukon for the past 20 years. With the kids out of the house now, it was time to go a little smaller and sporty. The XT6 Sport model fit the bill. The wife loves it and we didn’t really give up much cargo space. Spend the money and go with the AWD or AWD Sport model. We teat drove the FWD and there is no comparison.
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Highly disappointed with the 2020 Cadillac XT6
David S. Klein, MD, 10/11/2021
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
15 of 15 people found this review helpful
The fit and finish of the vehicle is exceptional. The ride is marvelous. The top end electronic package, while expensive, has been a tremendous disappointment. It has not worked since the day it was delivered. We have had this car in and out of the service department over 6 times. the computer on the car has a flaw that can make it 'go out' while you are driving down the road, it may disappear when trying to park the car (camera goes blank) or it may simply tell you that it does not recognize you, your key or your identitiy. The problem is that the technicians are incapable of diagnosing these sorts of problems, and the dealership is unwilling to replace the faulty computer. Instead, we get modules replaced, cables replaced, software re-installed and they've even blamed their own APP for the issues. To top it off, when I called Cadillac Corporate office to get some help, they routed my call back to the dealership, and I'm back on the phone with the same ineffective technician that I'm complaining about. The car was taken into the shop, as the scheduled it, and it was not touched for 5 day. After 10 days, they still cannot figure it out, and we were told that they would call in an 'expert.' For the money invested in this vehicle, I should be getting a much better service experience.
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Not sure of this car
Robert Hofmann, 01/04/2020
2020 Cadillac XT6 Premium Luxury 4dr SUV AWD (3.6L 6cyl 9A)
73 of 82 people found this review helpful
I have driven Cadillac's most of my life. But in 2010 & 2013 I drove Lincoln's because Cadillac was not offering leasing. I went back to Cadillac leasing a 2014 XTS (which I thought was a great car) and then a 2017 Cadillac CT6 Platinum. This CT6 was the best car I ever had! Just fantastic! But when I lease a car I never lease the same one because in my mind I'd still be driving the same car I just turned in. So this time around I decided on a 2020 XT6. I won't go into a long story but I took delivery on November 6th 2019. As of today both the right front door and left rear door were misaligned, drivers door has a noise sounding like rubber on rubber, there is a rattling noise from the sunshade over the second row of seats, the right outside mirror stopped going down (as I had it set) when I put the car in reverse, the satellite radio loses connection and won't restart. My CT6 NEVER had any problems in the 3 years I had it and NEVER had one squeak or rattle. And after leaving the car at the dealer for 3 days just before Christmas out of my list of complaints only 1 item was fixed.
I bought one and this is my opinion
Braylon, 06/22/2020
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
35 of 40 people found this review helpful
I bought a brand new Cadillac XT6 about 4 months ago and I do like it. But I feel like for the amount they charge you for just the base package is a lot. Sadly I bought it without doing my research which I typically do. But there are features I don't get that I would if I went a less expensive vehicle. And beware that this car does not come with built navigation you have to pay for it through on star. But they wont tell you till after your free trial is over. I love the design but I just wish they would give me more for money. But overall I love the car. Great ride and delivers tons of power.
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awful car
Stephen Medlin, 08/05/2021
updated 02/08/2022
2020 Cadillac XT6 Premium Luxury 4dr SUV AWD (3.6L 6cyl 9A)
17 of 19 people found this review helpful
be careful with this vehicle. I bought one new in April of 21 and it's been a nightmare. The brakes make a roaring sound when pressed. The car has been at the dealership over 60 days and they can't seem to find the problem. Also, Cadillac refused to help. If I could give zero stars, that would be my rating
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