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Used 2011 Volkswagen Touareg Consumer Reviews

4.5 out of 5 stars
28 reviews

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Pros
Cons
3 out of 5 stars

Most expensive car I've owned, also the crappiest.

Joe Walsh, 12/31/2018
updated 07/07/2021
2011 Volkswagen Touareg Hybrid 4dr SUV 4WD (3.0L 6cyl S/C gas/electric hybrid 8A)
3 of 12 people found this review helpful

Was enthusiastic about the hybrid specs when I bought this vehicle (used 50,000 miles). It's clearly not getting the mileage advertised and I drive to maximize the hybrid mileage (a lot of coasting). Note: vehicle will not go into a battery only mode if the OAT is above 90 degrees. Main issue is every time the key is inserted (or start button pushed) it's a crap shoot. How quickly you go from inserting the key to turning it on makes a difference in the start-up sequence and at different times will give different error messages. Right now it's sitting frozen (locked in park) in the LAS airport parking lot with a steering message possibly because I too quickly went from insert to start. The transmission is clunky and sometimes misses the transition from one mode (battery only, battery charging, engine on, engine off) to the next resulting in uneven acceleration (and one early morning no acceleration until I turned vehicle off completely waited 60 seconds then restarted) and also uneven braking. Doubt it will safely tow the rated towing capacity (or even close) though I did tow a 2000 lb trailer from Washington to Nevada with ample acceleration (generally better than without a trailer). I'm a 35 year pilot/former military and I've flown, driven and floated a lot of complex and quirky vehicles but this car is by far the worst. It looks nice sitting there though.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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4.5 out of 5 stars

Verdict is still out.

Chicago Gearhead, 11/23/2010
2011 Volkswagen Touareg TDI Lux 4dr SUV 4WD (3.0L 6cyl Turbodiesel 8A)
3 of 16 people found this review helpful

Just owned my Touareg TDI for 24 hours now. Really wanted the hybrid but the whole Chicagoland area is only getting about 10 hybrids for the whole 2011 model year. Seems like an advertising scam to me. The TDI surprisingly has little torque until past 2K rpm's. My GX470 seemed to have much better torque at 1300 rpms even though it is rated at 76 less lb ft torque. Handle's really well, similar to my wife's G35x. Fit and finish is well executed. I seem to have no problem meeting or exceeding the gov't rated MPG's. Over all, I'm happy with the purchase but at these steep prices, I don't think VW is going to sell many of these!

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5 out of 5 stars

Solid Car!

Garrett, 07/19/2023
2011 Volkswagen Touareg TDI Lux 4dr SUV 4WD (3.0L 6cyl Turbodiesel 8A)
0 of 0 people found this review helpful

I bought my Touareg post diesel gate fix. It had renewed warranty which gave me peace of mind, although it wasn't really needed. The only issue that I've had is an exhaust smell, I took it into the dealer and they gave me a whole turbo under warranty but later found it was a different part not covered. Don't let that scare you if you're buying one without the warranty as the turbo replacement was to fix a small leak found on the waste gate but it was functioning properly when replaced. There have been a few tech glitches but they have been few and far between and given it's 12 years old it seems like an age thing. I did have a 2021 Jetta rental and noted besides keyless start and a heated steering wheel the Touareg had it beat in quality and tech. As I'm coming to the end of my ownership with this car my main reason for selling it is there's not a whole lot of speed if you leave it stock. I've seen tunes and delete kits but my state has pretty strict emissions so it's more hassle than it's worth. I did manage to get it to the drag strip to see what it really was doing and I couldn't get it under an 18 seconds in the quarter and it seems like they were around 16 seconds before the DG modifications. Even though its not fast it still handles pretty well and the suspension has held up as I'm just now feeing it get a bit soft at nearly 140k miles. All the sports cars I've owner were riding on pillows at less than 80k. Gas milage is fantastic even without a tune as I drove from Carson City NV to San Diego CA in less than 2/3 of a tank. The last 1/3 lasted me for my 3 day stay and I only needed to fuel up once it was time to head home. The AWD system does great in snow and off road. I did switch to old Cayenne 17" rims to have a bit better tire for mud and snow as the 19s really only have "snow rated" commuter tires. It ended up saving about $200 per tire as well. This car went from something I knew nothing about to one of the best cars I've owned. I'm definitely bummed there are no newer generations of the Touareg TDI available in the US as I would have become a loyalist for sure.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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