2004 Volkswagen Touareg Consumer Review: not worth the money

2004 Volkswagen Touareg - Consumer Review

Average Consumer Rating

592 Total Reviews

V8 4dr SUV (4.2L V8 AWD 6-speed Automatic)

Build Quality
Reliability Value
not worth the money
By VW Bummer on


2004 Volkswagen Touareg V8 AWD 4dr SUV (4.2L 8cyl 6A)


We purchased this car after our first child was born. It is a heavy safe car that is fun to drive. That's where it stops. From the start it was in the shop for trim, sensors etc.. I would have to rent a car within the dealer (usually a tiny tin can) every time I took my car for service. If I would complain at all about the frequency of these malfunctions on the car they would blow me off and tell me that I had purchased a luxury vehicle and the repairs are more extensive? ? What? Where's my luxury service? I think VW priced themselves out of the market with this SUV. For the price you are paying you should have some service. Buy yourself a Lexus and get yourself taken care of.

Best Features

Looks nice. Drives well when it is not in the shop.

Worst Features

Customer service! I would worry more about keeping the VW customers than selling clothes. They are selling style not reliability. Also, need a loaner car program. Not a rent a car where you get a Ford or Dodge at a VW dealer.
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