14 of 21 people found this review helpful
Transmission is still a problem
By gjavellana on
Vehicle2011 Volkswagen Routan SE 4dr Minivan (3.6L 6cyl 6A)
Was on a freeway at 60MPH with a baby in tow when the car stop and will not move.
The day before I brought the car to the dealer to check because I told them I step on the gas but the car will not move, and I was going on a roadtrip.
Was told nothing wrong with the car.
The next day 60 miles away from home the car stalled on a freeway.
WORST WARRANTY SERVICE.
Called roadside assistance and was told that nobody can help us because the nearest dealer needs an appointment first ( Cardinale Way VW).
Called Volkswagen and they said work with dealer because they are a private company.
What happened to company warranty.
Best FeaturesThe lights
Worst FeaturesService and honesty to tell the owners that there is a transmission issue with Volkswagen. So I do not drive the kids on the freeway.
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