VW reputation intact
By late74C on
Vehicle2009 Volkswagen Routan SEL 4dr Minivan (4.0L 6cyl 6A)
ReviewJust purchased my new VW Routan last weekend as part of a cash for clunker deal. Have an SEL w/trim pkg 3 and navi. This will be our 3rd minivan since '90 (a '90 and '97 Dodge Gr Caravan) and so far like this one the best, lot's of little extras, comfy seats, great power and ride. Only rated it an '8' on reliability as we had a 'no-start' situation this past Monday but this is the reason for the review -- VW's roadside assistance arranged a tow to the dealer who handled it quickly -- it turned out to be loose connections in the master fuse panel. We have multiple cars so it was no bother as well as they updated the navi system once a complete check of electrical was done. Great job VW!
Best FeaturesPower (for a minivan) from 4.0L, nice interior and seats, remote start, navigation and backup camera, smooth ride, those checking out minivans should check out a Routan
Worst FeaturesHopefully no more gremlins, but nice to know VW offers high level of customer care as well as 3 year free maintenance
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