Used 2009 Volkswagen Routan Minivan Consumer Reviews - 110 Car Reviews | Edmunds

Consumer Reviews

2009 Volkswagen Routan Minivan

Average Consumer Rating

110 Total Reviews

View reviews for a specific Routan model:

sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
A fun to drive minivan? Yes!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By martsro
on

Vehicle

2009 Volkswagen Routan Minivan SEL 4dr Minivan (4.0L 6cyl 6A)


Review

We've had our Routan for a little over a year and 21K miles later it is still fun to drive. So far we have not had any repairs other than the free scheduled maint. Have had several issues with the automatic doors not wanting to close. Very frustrating!! Factory Bridgestone tires are horrible. Will probably need to be replaced within the next 5K miles. 4.0 V6 has plenty of power. No trouble merging into highway traffic. Fuel economy isn't the greatest in town (16mpg). Average around 19 mpg in combined driving. Averaged 23 mpg on a trip from tx to in. Kids love it. Plenty of storage thanks to the in- floor storage. Tons of cup holders. Third-row seat is a little cramped, ok for kids.


Best Features

Comfy seats, fun to drive, styling, free maint. for 36K miles.


Worst Features

Better tires, make the instrument lights match the radio/ac controls, fix the door issues!


Was this review helpful? Yes | No

A Dodge with VW emblem
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Kfry
on

Vehicle

2009 Volkswagen Routan Minivan SEL 4dr Minivan (4.0L 6cyl 6A)


Review

Purchased for cross country trip and move to Hawaii. When the vehicle arrived at the dealership (we ordered it to our specs) we were excited. That didn't last long as the steering pulled left. Dealer tried to fix but unsuccessful and we were stuck with it pulling slightly left (don't take your hands off the wheel!) The drive cross country went well. In Hawaii we started have transmission problems. We took it to the dealer 4 times and had the trans replaced twice. It seems to work now. Horrible gas mileage. How can VW tout this van as one of their products. I have owned 2 other VW and loved them. This was the biggest purchase mistake I have made. If I wanted a Dodge I would have gotten one.


Best Features

bought a Dodge. Nav system is nice but the blue tooth acts up all the time. Tried the lemon law but the corp office HQ just gave us the run around; they offered to pay 2 of our monthly payments if we would just go away. I wanted them to take the van back... no dice. Don't buy this van!


Worst Features

Adjustable arm rest on driver's seat. Adjustable middle seats. Make a real VW van that you are truly proud to call a VW rather than this piece of junk. Please email me and say you will work out a reasonable deal to trade this in for a real VW product. No one wants these vans for trade-ins.


Was this review helpful? Yes | No

Not bad, but a few glitches
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By ontheroadagain
on

Vehicle

2009 Volkswagen Routan Minivan SE 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)


Review

It is a very comfortable ride. The 3rd row folds flat giving enough room for a family's week worth of luggage and a 100 lb dog with extra space left over. Mechanically, we had moisture buildup inside one of the headlights. That took an entire day for the dealership to fix and they only do it during the week. The sliding doors randomly decide when they want to close. Of course, this never happens at the dealer. We don't get notices about recalls. We find out when we take it for oil changes. So far, we are at 5 total. These surprise "campaigns", as VW calls them, add unexpected time at the dealership - and extra trips when the parts arrive.


Best Features

Rear entertainment system. Fold flat rear seats. Comfortable ride. Heated seats.


Was this review helpful? Yes | No

Do not buy a routan - big mistake!
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Omid
on

Vehicle

2009 Volkswagen Routan Minivan SEL CARB 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)


Review

Unless you want to spend a lot of time at the VW service dept, do not buy this minivan. We bought new 9 months ago and it has been serviced numerous times for same malfunctions: electrical, brake rotors, sensor failure, seats getting stuck, steering wheel vibration, and most importantly safety issues which VW and the dealership fail to recognize. The electric sliding door pinned our 2 year old son and the sensors failed to re-open the door. Others have experienced the same issue and yet VW keeps saying the doors are safe and the sensors work fine. Also, no alarm sounds if the doors are open and the car is in motion. This is quite unbelievable from a German manufacturer!


Best Features

Exterior looks


Worst Features

Fix defective sensors in sliding doors; insert alarm device if door is open while in motion; fix defective brake rotors; fix steering wheel vibration; fix seats so they quit getting stuck; fix electrical so Windows operate and don't get stuck


Was this review helpful? Yes | No

So-So Van
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Russ
on

Vehicle

2009 Volkswagen Routan Minivan SEL 4dr Minivan w/Rear Seat Entertainment (4.0L 6cyl 6A)


Review

Love the ride. The shifting from first gear is awkward at best. In town gas mileage weak. 2nd row seats are locked in place which limits leg room. Also miss the stow-n-go of my GC. Ceiling is low, I tend to bump my head getting over the cup of the seats. Have had several problems from brakes to sliding doors. So far not impressed with maintenance at the dealership. They seem to be disorganized and compartmentalized. VW needs to rethink their plans for this vehicle. Either get in without Chrysler, or get out.


Best Features

Exterior start. Power lift gate and good pep.


Worst Features

Fix the shift problem, make it easier to get into.


Was this review helpful? Yes | No

ADVERTISEMENT
ADVERTISEMENT