2002 Volkswagen Passat Consumer Review: nice but troubled

2002 Volkswagen Passat - Consumer Review

Average Consumer Rating

460 Total Reviews

GLX 4Motion Wagon (2.8L V6 AWD 5-speed Automatic)

Build Quality
Reliability Value
nice but troubled
By peterdh2000 on


2002 Volkswagen Passat GLX 4Motion AWD 4dr Wagon (2.8L 6cyl 5A)


beautiful car, unreliable at best.
replaced instrument panel 2x,
headlight switch 2x, dimmer switch,
climatronic, radio didn't work for 1
month, died after sitting for 1 week
from bad battery, both headlights
burned out at the same time, broken
ashtray, bad mpg on 91 octane. great
in snow, classy and smart looking, but
with serious issues. thought a german-
built would be better, but sorely
mistaken. plus, dealer bordered on
incompetent, took at least 2x to fix
any problem, then tried to tell us 3
weeks before loaner car available.
nice try, we got an enterprise that
same day. after 20+ visits, service
advisor acted like it was first

Best Features

nuclear powered heated seats, power folding mirrors, all season ability, best looking wagon out there w/classy hipster look. we so so wish it would have been reliable because we loved it but couldn't face possibility of monthly repairs after warranty expired.

Worst Features

make user maintenance possible,cant replace bulbs w/o dealer intervention, then dealer service is inaccessible and expensive ($50 oil change? get real). can't look at a curb w/o damaging the wheels. great for leasing for less time than the warranty period, but don't buy VW.
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